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March 2024 by Shayne Geiger
Representative was nice, but it cost $380 to do my return. 4 forms, 45 minutes and $380 later I ended up paying more money than what I’m getting in refund. Not going to us HR Block again
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March 2023 by Joann Marshall
The young lady that helps us with our taxes is amazing very very helpful
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February 2023 by Sarah G. King
Gita, at H&R Block, on Carmichael Street, in Essex Junction, Vermont is amazing! I've been using her for several years now, and I will continue to use her as long as she's there.
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January 2023 by Gabriella D
Incompetent staff who don't follow up - took TWO months to get the return even started because they sat on the documents without doing anything. Charged us hundreds of dollars to file two amendments which take less than 10 minutes, and they couldn't even be bothered to mail it! Will never ever use H&R block again, this was an expensive disaster.
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July 2022 by Michelle H
Gita handled my taxes for 2021. After first neglecting to communicate with us about a document she was missing (for months) before she could even start our paperwork, charging us $500 in services, she then failed to tell us she was handing them to us late. Because of this, I’ve received letters from 2 states charging me hundreds of dollars in penalty fees. One of which I was told I owed $0. I had to call VT State myself to understand the issue, and lo and behold, the wrong documents were filed. I will NEVER use this facility’s services again. CROOKS.
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May 2022 by Gabriella Dabain
Incompetent staff who don't follow up - took TWO months to get the return even started because they sat on the documents without doing anything. Charged us hundreds of dollars to file two amendments which take less than 10 minutes, and they couldn't even be bothered to mail it! Will never ever use H&R block again, this was an expensive disaster.
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April 2022 by Thomas Stark
they just left a message and canceled my appointment 2 hours before it was scheduled and no they won't pick up my calls. I had to move a number of meetings around to accommodate this appointment and 2 hours notice is unacceptable. Instead of rescheduling they want me to drop off my documents so they can complete at their leisure. No. I made an appointment for a reason.
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February 2022 by Sarah King
I always see Gita at H&R Block in Essex Junction, VT. Gita makes it such a stress free & relaxing experience. Gita is amazing at finding me the maximum refund amount! This year Gita truly outdid herself; she was able to raise my refund amount from a little over $5,000 to a little over $11,000 with a few small clicks!! She made my day & I ALWAYS recommend Gita, at H&R Block; to everyone I talk to!! Exceptional service and I always leave very satisfied. I also want to add: Gita is a very warm and welcoming person. She's always asking how my kids are doing and how I'm doing and you can tell she truly cares! Thank you, Gita! I will see you next year!
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June 2021 by Peggy Russin
I'm still waiting for my income tax lady to get my taxes done cannot find her she has my documents and I don't know what to do I have been trying to reach her no luck what's up?? I need this done before I can move forward to purchase my new home. I'm not happy or impressed by the service has been handled. Hello Still waiting on you hand r block 4 Carmichael drive essex junction Vermont if you cannot get the job done get my documents back to me and I will go elsewhere. This has been a nightmare.
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June 2021 by Ronni Lopez
H&R is great. But the only reason I'm using yr service is due to covid closing down the Annual free Senior citizen Tax prep program offered. If that is not available next year, I'll be back w/ H&R.
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April 2021 by matthew bennett
Mary did a great job and kept in contact with me by phone and email.
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April 2021 by Eric Parker
The service is WAAAAY too expensive. I'd be hesitant to come back next year even at HALF the price.
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March 2021 by Rod Wheelock
Was easy to drop off. People were friendly. The only negative is not having the preparer not returning my calls.
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March 2021 by Jae hyoung Park
Accurate calculation and delivery of clear understanding
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March 2021 by Anna Quinn
friendly person, perfect service
