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September 2023 by Chevy Liberman
Thank you for the great service!
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February 2023 by Bill Jarvis
Best vehicles ever.Best warranty everI buy all my cars from Paya's.
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January 2023 by Emily Ridgeway
I only have great things to say about Brian the mechanic I worked with. However when a MAJOR transmission issue came up with my vehicle that I had purchased (this issue came up within a year of purchase) I had to call half a dozen times to speak to anyone. I was told that the entire transmission was rebuilt and replaced with new parts, and yet somehow it was already in need of majro repair. I was without a car for over a month and missed out on work, I was ignored by management, and had to go around the owner to a different salesperson to get a response. I was told that the $2500 fix would be covered by Ford as a recall, so I went ahead with the fix. It was not covered. Paya's refused to take accountability, and stopped answering any of my communications. Maybe I am the one unlucky person that got stuck with a doomed car, but I could not recommend buying from Payas. It's not worth the risk, and as someone who works in customer service, I was not impressed by how the owner handled the situation. I was left without a car, nearly lost my job, got stuck with a bill for $2500 when the car itself was sold for $11k. And for the time I was driving my car it was a safety concern. I am very unhappy and still trying to recover from the financial hole they have put me in.
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January 2023 by Jim Whitehead
Had an appointment for an oil change. Car was taken in on time and serviced immediately!! Though they where short on help due to covid, they didn't allow that to inconvenience their customers.
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September 2022 by M F
Best prices around, personable staff (Brian is the best!) and always a breeze to get in touch with for an appointment, whether it be over email or phone.
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July 2022 by MISS X
We shared our details when I showed up in person, thank you.
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May 2022 by Josh Stamm
Called 4 or 5 times to parts spoke to a person 3 of the times and to this day no call back not happy
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April 2022 by aoife okelly
My passenger airbag sensor went out and Brian helped me out with a much better fix than the dealership offered. He was very kind and even did my inspection afterwards to get me back on the road. Great service at payas!
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March 2022 by Scott L.
Looking for a good, dependable vehicle in this economy has made many new and used cars beyond reach was a challenge until we found our 2018 Suburu Forester with 28000 miles. Peter in sales at their Williston location explained their niche, which is salvage titled vehicles, and the particulars of the vehicle we ultimately bought. No pressure, just conversation. He alerted us to a possible issue with the check engine light and just said if it comes on again, just call.we got in right away at the Essex location and it was repaired and road tested. Kudos to the entire team for friendly, professional service. Next time we are looking for a vehicle, they will be our first stop. They should be yours too. Thank you Peter, Tiffany and "the boys" who fixed our problem pronto!
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January 2022 by Steve StHilaire
I had some obscure deferred repairs that needed to be accomplished on my aging Tundra that my regular shop wasn't capable of doing and they recommended I go see Brian. The work included a new front bumper, undercoating, spray bed liner, buff out the scratches, protective coating, new steering shaft, smashed rear motorized window replacement, motorized passenger window, and they even did my inspection and fixed the brakes properly finally! Now I'm ready for another 100,000 miles! I was really impressed. Thanks guys!Services: General repairs & maintenance
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January 2022 by Rick Murray
Service was great, no issues. Thanks Brian
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August 2021 by Susan Ann Yandow
Really enjoy working with the Paya team - we purchased our second vehicle from them and have referred other individuals ?
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June 2021 by Craig Knowles
Nice website
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November 2020 by Carissa C
Brian is the best mechanic I've ever gone to, period. He's friendly, fast, and doesn't j*** you around at all, and I wouldn't want to go anywhere else with my car.
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February 2020 by Mellie Holzscheiter
Friendly, helpful staff!
