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December 2023 by gs210 (gs210)
Mail delivery is persistently delayed. I only receive mail every 3-4 days on a regular basis. I also see the delivery truck/vehicle turn back away down my street despite knowing I should receive mail through informed delivery. The reason seems to be lack of staff, but when I tried to apply for a position at the WRJ post office only one position was listed, and it was not for a carrier. At least the WRJ post office could let customers know what's going on by leaving a letter in our mailboxes.
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December 2023 by BuckyBlue02
Getting amazon delivered through this place is a hit or miss. Packages are constantly sent back stating that they can not be delivered despite seeing every other delivery company deliver packages. Some days they leave it on the box, some times they lay it beside it, sometimes they leave it on the stairs, but more than likely it is never delivered. I also have 5 no longer residents mail being delivered and filling my box despite leaving a note that they no longer reside here. They just stuffed it more.
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December 2023 by Sara Hinst
Pretty sure you should pay your employees better wages so you have staff to deliver mail. Thanks.
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October 2023 by Alex Eugenio
Like a 50/50 whether or not, I’m going to get into an argument over undeliverable mail every time I walk in this building.
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June 2023 by Billy Jin
The postmaster at this USPS location is Samson. He is a really nice and friendly person. I worked with him locating my mail and I was touched by his hospitality. He kept updating me about my mail status and helped me get my mail with so much patience. He is the best postmaster I've ever seen because I can feel he puts his customer at a very high priority.
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January 2023 by Brandy Sailers
Mail carrier has turned off delivery. Been down twice to have it turned back on, but the carrier won't do it... desk people says it's up to her and they can only ask. Missing important deadlines, utilities, health insurance notices... I don't understand how to fix it.
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December 2022 by Stephanie F
Doesn't make any sense as to why y'all continue to hold my mail at y'all facility. My mail is just sitting there and has been since Nov 6th and you guys still haven't done nothing about it. It's not that hard to keep the mail moving it needs to go to Berlin NH. You guys aren't allowed to keep doing this. I currently have 2 piece of mail just sitting there. Please mail it off their very important.
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September 2022 by Linda SRT
Claimed they attempted delivery of my package but I was home and no attempted was ever made. Now I have to go and pick it up in person. Waist of my time!
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August 2022 by Val Werner
They helped me out and mailed my package. Even though the package was a weird size they found a box that would work for me. It got there in time for Father's Day which was a huge relief. I've always received my mail from them too so I have nothing to complain about. Love the WRJ post office!
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July 2022 by Morgan Amyot
Nothing short of a miracle if I get my mail at all, let alone on time. Call PO over issues and no one answers or the few times they have I get very sarcastic attitudes. I know they are horrendously short staffed but come on!
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June 2022 by Mark Bielecki
As usual my carrier on VT Route 14 in White River Junction simply choses to randomly deliver or not deliver our mail. Today he or she had two packages and one first class mail letter to deliver according to my USPS account, yet apparently he or she chose to simply bring them back to the post office without delivering them today (Saturday) so now I won't get these live plants until Monday (if I'm lucky). Today was a nice summer day, no inclement weather, no reason they couldn't be delivered. Whoever my carrier is should be FIRED.
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June 2022 by J
My package initially started as "out for delivery" then later on switched to pick up for some odd reason. I go to the Post Office the next day, is it there? Nope according to them it's probably out for delivery. I have yet to receive my package and its way past when it should've been delivered. Postal service is terrible and if i could rate it lower then 1 star i would
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May 2022 by Michael Pallmerine
No stars should be an option. Mail delivered on Saturday to the post office, tracking notice comes and tells me I have a package available for pickup. I arrive at the PO at 11:45 a.m. on Monday. They look up my tracking number and tell me my package went out with a carrier, it will be back at the end of the day, but after hours, to come back tomorrow. I then inform them that it was sent to the Post Office address, not my home address which is a private road we don't get mail at. I'm then informed that it's probably in the mail to put out in the boxes, but they have until 11am to sort those packages so I'll have to come back later and hope it's there. All because the electronic notice the POST OFFICE sent me said my package was available for pick up.....that place was, is and continues to be a joke. Pony Express was more reliable and faster.
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May 2022 by Kyle Burgess
Between receiving opened packages, empty packages, absurdly late packages, or having your packages delivered to the wrong address this post office will screw you. You will get no help from this post office to right the wrongs either. Absolute trash. You’re better off having your items shipped to another post office rather than dealing with this place.
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March 2022 by Christine Wood
My package was on track to be delivered yesterday, but suddenly it switched to “delayed.” Today my package has a notification “Delivery attempted, but front door or driveway was not accessible.” Not sure how that is even remotely possible considering my mailbox is inside a building with a 100+ other mailboxes including multiple package lockers… not to mention I don’t actually have a driveway and my parking area and deck are clear. If the carrier truely“attempted” to deliver my package, I’ve been in my kitchen baking all day and no mail truck has driven by…. So, the stuff I NEED for tomorrow in sitting on a truck because someone clearly didn’t feel like properly doing their job. Way to go USPS. I wish I didn’t even have to give you 1 star.
