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February 2024 by Timothy Messier
Superior customer service and vehicle service as usual!
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February 2024 by Adam Bagdon
The purchase of my car took FAR too long. Part of this was at no fault of the dealership or the sales person, but the IRS not getting their act together to allow me to take advantage of the federal electric car tax rebate.The day I picked up my car took far too long. I had been emailing and texting and calling with my salesman for WEEKS and he had all my information well before I got to the dealership. I had my financing done elsewhere so we didn't have to do a credit check or anything. I didn't want any of the extended warranties. Even with all that preparation and whatnot I was still sitting in the small dealership on a Thursday night (the only customer there mind you) for about two hours while they did their thing. My time is important, but it didn't feel like the dealership felt that way.My salesman, was okay. When I had specific questions about my car he didn't seem to actually know any of the answers. The two biggest ones I had were, "When is the first scheduled maintenance and what does that entail?" and "Since I'm not having GM come and install the plug for my new electric car, what public charging credit company do I get a credit for?". He did not know the answers to either one of these questions, nor did he make any attempt to find those answers while I was waiting for the deal to be processed.After the sale was done and I drove home I emailed my salesman a few days later asking about getting the public electric credit because I had not received anything. I got a reply from him about the charging credit a few hours later saying that it takes a few days to process and I'd get an email about it, coincidentally about eight minutes before he sent that reply I got the email he was speaking about from EV-Go. From a my standpoint (I'm not saying this is what happened, just my theory) he forgot to set it up for me and wouldn't have remembered unless I sent him the reminder.All in all it was a painless transaction, however it wasn't perfect.
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January 2024 by Michael Oman
Very good & helpful staff. Pleasure to work with.
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January 2024 by Tim Zried
This was by far one of the most comfortable decisions I've been able to make choosing a vehicle. I was provided many options as well as thorough information and details regarding vehicle specs as well as different financing. Thanks to the upmost patience, professionalism, and proper suggestions by multiple employees and my specific salesman, I was able to learn what I needed to know and get into the right vehicle that suits my needs. Since the purchase, the staff has followed thru with reaching out to me and keeping me updated. I couldn't have asked for a better and easier experience than what the good folks over there provided me. Thank you very much. I highly recommend this dealership to anybody that is looking for a genuine, honest, and informative experience. Thank you everyone!
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January 2024 by Richard Hislop
The service department was ready for me when I arrived. The service manager was friendlt very professional and explained everything and gave me an expected time of completion of the job which was very accurate. I am very pleased with the service.
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December 2023 by Gordon Blow
From start to finish, my salesman Donny Cota was phenomenal. In my opinion, he is the type of salesman you’d want to work with for buying a vehicle. Knowledgeable, upfront and honest, and above all just a great guy to talk to and work with. Plain and simply put: I found the truck I wanted on the website, Donny called me soon thereafter, I stopped in for the test drive, and everything after that was smooth as can be. Thank you all again, I look forward to doing business with Donny and Lamoille Valley Chevy in the future!
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December 2023 by Sharon Colvin
They make you feel comfortable and answer all your questions.
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November 2023 by James Dattilio
I worked with Riley on a 2024 2RS Trax. Riley was courteous and knowledgeable throughout the entire process. Riley and the rest of the team were willing to work with me, something that I didn't encounter at other dealerships I contacted. We couldn't be happier with our purchase and would recommend Riley to anyone looking for a vehicle. Lamoille Valley Chevy has earned their place as my first stop for any future auto needs.
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November 2023 by Amy Albright
Service dept was flexible with me needing to leave my car there bc I needed to go out of town for the week. They were able to get me a great price on winter tires.
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November 2023 by Barbara Cleveland
Wonderful experience. Riley was very professional while helping us look at our options and deciding what to do next. We’d definitely recommend working with him if you want a satisfying, no pressure experience at Lamoille Valley Chevelet. Hope to work with him when we’re ready for our next purchase.
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November 2023 by GT B
Just an update. The sales group called and corrected the glitch. Very responsive andunderstanding.Nicole was a great salesperson, friendly, knowledgeable about trucks, andeasy to work with. She spent a lot of timefinding the right vehicle,,,
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September 2023 by Shannon Collins
If your credit score is not 700 plus, don't waste your time. Salesmen are not friendly and do not return calls. Also, if you are initially denied, they are done with you. They will not put in an effort to find you something else cheaper. It's a 1 time denial, and you are done place. My recommendation is to go somewhere else.
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September 2023 by Peter Burke
Went to look at a used Bolt EV priced at $24k. It had 27k miles and numerous dings and chips showing it had had a tough life. It also had no DC fast charging port so was useful only as a car for around town, something the salesman neglected to mention. Inside the building were three scowling men sitting at a table like the America’s Got Talent judges. It was a decidedly unfriendly vibe. The next day I found an immaculate Bolt EV with half the miles at an extremely welcoming and forthright dealer in Rutland. Same price
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September 2023 by Carrie Welch
It was very good. I appreciate that I was shown how everything works and what each feature can do. I’m happy that I have a place that will help me maintain this vehicle because of the type of work that I do.
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September 2023 by Nancy Aitken
Outstanding! Bob and all the others made it really easy for us. Went out of their way to take care of details, like getting our old car repaired for trade in, registration and contacting our insurance agent.Plus, we really love the car!
