Aubuchon Hardware, a family-owned chain since 1908, has over 100 locations in New England and upstate New York. Customers appreciate the store's commitment to quality, noting that while prices may be higher, the products are durable and reliable. The Ludlow store is praised for its friendly and helpful staff, with associates going above and beyond to assist shoppers. For instance, one customer highlighted an employee who helped match paint colors perfectly and had a custom mixed gallon ready in just 15 minutes. The store is well-stocked and clean, offering a vast selection of items that cater to various needs. Many reviews mention the exceptional service, with staff members taking the time to guide customers to their desired products. Despite some concerns about pricing, especially in a rural area, shoppers find value in the convenience and quality of the offerings. Overall, Aubuchon Hardware is seen as a great place to find hardware essentials and receive excellent customer service.
This store is THE BEST. Their selection and inventory are unmatched. They’re critical to Ludlow life!
August 2025
I have loved coming into the store since they moved everything around! The staff is always so helpful. I never leave without finding what I came in for and if they don’t have it, they always attempt to find it or order it for me.
March 2025
Wow the speed of completing the order and service here is always great!
