Aubuchon Hardware, a family-owned chain since 1908, has over 100 locations in New England and upstate New York. Customers appreciate the store's commitment to quality, noting that while prices may be higher, the products are durable and reliable. The Ludlow store is praised for its friendly and helpful staff, with associates going above and beyond to assist shoppers. For instance, one customer highlighted an employee who helped match paint colors perfectly and had a custom mixed gallon ready in just 15 minutes. The store is well-stocked and clean, offering a vast selection of items that cater to various needs. Many reviews mention the exceptional service, with staff members taking the time to guide customers to their desired products. Despite some concerns about pricing, especially in a rural area, shoppers find value in the convenience and quality of the offerings. Overall, Aubuchon Hardware is seen as a great place to find hardware essentials and receive excellent customer service.
Thank you to Al for all the help choosing the correct chainsaw for what I need on the farm. He took plenty of time to show us how to tension the chain and do maintenance as well. Highly recommend.
April 2026
AL was super helpful knew exactly what and were our item was super fast and easy !
March 2026
Very efficient hardware store. Large selection and helpful stuff. Highly recommended!
