-
September 2023 by Joe Tito
The entire team here is fantastic! Everyone who helped us with our purchase (owners, sales staff, and techs) were all incredibly friendly, professional, knowledgable about their products and taught us everything we need to know to take care of our new tub. If you're looking for a new hot tub, or need help fixing your existing tub, you're in great hands here. If I could give more than 5 stars I would :)
-
January 2023 by jon orzolek
I’ve dealt with Mark twice over the last four years regarding an older hot tub that came with purchase of my Vermont house. Both service events were exceptional where Mark gave repair advice and lent a heater to prevent freezing. In the second issue - Mark called me back on his day off and located an electrical part that failed so I could repair it. Truly a knowledgeable and exceptional service oriented person. His service has sold me on my next future replacement.
-
January 2023 by Chris Kong
Extremely friendly and helpful, great knowledge and service. Don't need to look anywhere else for a tub.
-
January 2022 by Jared Flynn
After my service from KTP&S I sent this to there office."Mark, I just wanted to Thank You for going the extra mile for a customer. From my first communication with Stephanie, Your after hours support last night and Bill arriving for win you and your team deserve some gratitude. Your concern for my problem , responsive actions, and Professional service is worth mentioning. Wishing you all a safe and Healthy winter." Cheers! -jared
-
January 2022 by Suzanne Whalen
We have been using Knight tubs to service our tub for the last couple years. The service has been fantastic - and the technicians are great.
-
January 2022 by John Cassidy
There service department is the best. I had a leak at the end of the day and Mark sent me an email that evening and had a factory trained technician , Scott, there the next day.A leaky hot tub in a Vermont winter can keep you up at night unless you get it from these guys!!!
-
January 2022 by Joshua Weintraub
Mark and Christine are always terrific — very responsible and helpful.
