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May 2022 by Stephanie Chehy
If you had asked me a about two years ago I would have recommended them but to date I can not say thay are top notch. Over the past year my 3 year old dog has had issues with his back I have taken him in multiple times to get it checked out only to not have any real answer as to what is going on. Emily Sullivan, who by the way is a excellent vet and shouldn't wast her time in this practice, did say he had an elongated spine but, Dr. Gifford doesn't seem concerned at all she just keep giving him different pain meds that don't work and at one point said well we could cut his tail off but I don't think that's going to help, REALLY???? Also my dog has bad anxiety and they don't seem to what to work with him all. All they can recommended is sedating him every time he needs his nails clipped big money racket. That's all they seem to care about is getting their money. We also have insurance on him which they should be putting g through to the insurance company but have refused to do every time saying they don't have the ability to do so we need to do it ourselves when they have done it in the past for us, JOKE!!!! Last week I called to make an appointment and the receptionist who ive never delt with before was very rude. When asked about the insurance yet again I was given we don't do that. I politely stated that they have done so in the past for us and she raised her voice saying I'm sorry but we don't do that. My boyfriend was then heard in the background saying well this had been an issue and we can take our dog somewhere else. She then so rudely said fine take your dam dog somewhere else we don't need your rude attitude. Rude attitude really she's the one with the rude attitude I think they need to get ride of her!!!! Long story short we will not be going back there.
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May 2022 by Kaitlin Keefe
yesterday my cats usual vet was not in the office and he was having an emergency. i called Riverside and they got us pretty much right in. the team there was OUTSTANDING. i was extremely emotional and they took wonderful care of me and my cat. i can not remember the vets name but she took so much time to explain things to me and she and josh were so kind and compassionate to both me and my sick upset kitty. i really can not thank them enough for all they did for us. they are such a wonderful team of people ❤️
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October 2021 by Kirsten Elizabeth Lee
God forbid, you have to deal, with, Renee. Please, hang up. And try again. I’ve delt with Renee. Too many times. Today!!! Was my limit. Knowing, something. Was so wrong.. looking. For most immediate appointment! I was at her .. ?? Mercy.. my beloved, Matilda.. Will be gone, shortly.Thank you. For services.please….,,.rid this nasty person
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December 2020 by Tom Lacz
The folks at Riverside are there for us whenever I need them ! Great service and care for my pups
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October 2020 by Lyndsay M Corlew
Dr. Gifford is one of the sweetest and most caring doctors I know. She is so understanding and meets her patients in the middle. I have a purebred shepherd who is having some complications right now, and she has explored every Avenue to keep him comfortable in the most cost effective way.
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September 2020 by Nanci Gordon
I first went to Riverside twenty years ago, when I had a ferret. Dr. Carol and her team went above and beyond to care for my girl back then. So when my partner adopted a dog and he brought her with him to live in Rutland, I urged him to take her to Riverside.
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December 2019 by Ash Cathcart
I love Riverside!! I’ve been bringing my cats there for about 8 years now and I’ve always been happy with the care they have received! From the front desk to the techs and the doctors I’ve always been comfortable and my animals have been treated with care and love. Dr. Gifford really knows her stuff and has always been right on in her diagnosis every time. I’ve also brought my bunny in twice when he needed treatment for an eye infection. No one likes having a surprise vet bill but I can say I’m happy to pay for the excellent care my animals receive at Riverside!
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July 2019 by Elsie Gilmore
I'm visiting Vermont for the summer and needed prescription food for my cat. With just a phone call, they helped me order the food through their online store. I could not find any other way to get this food in the area, so I'm very grateful they have this service. I sent them a copy of Libby's prescription, and the food was mailed right to my door. Thank you so much!
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April 2019 by Sue Leahey
They have an awesome caring staff
