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December 2023 by Erin Kershaw
I helped my 15 year old best friend transition yesterday. Writing a review is about the last thing on earth I could imagine myself doing right now, but that is how exemplary my experience was with the team at Riverside Vet.It wasn't "I am a client/pet and you are the clinicians." It was "we are beings helping this other being transition into what's next, with dignity and love."I was gently given the information I needed to make a decision, and then validated and held during the process.Reggie was truly cared for while he was under the care of this practice, and I will always be grateful for that.I had been with another practice for a very long time, so deciding to make a change after a move last year felt daunting to me. I have zero regrets, and I am so glad I get to bring my companions here.For anyone on the fence, in my experience at least, the team here is exceptional and I am so glad that they could help my little guy go onto his next big adventure.
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October 2023 by Jennifer Burrows
Lucy Lou and I love Dr Carol. She understands Lucy is anxious when she comes to see her and gets down on the floor to exam her - loving on her the whole time. The vet techs are friendly, accomodating, and educational. The facility is well maintained, light, and clean. Reception staff are friendly and review your appt expectations and bill with you on the way in and out. We are very pleased with the services offered and care for our animals.
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October 2023 by Joel Rissinger
Amazing and friendly staff
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October 2022 by Ludlow Dog Walker
Ludlow veterinary clinic asks personal health guestions not about your pet but about YOU which you DO NOT have to answer and I don't believe they have any right to ask. Personal medical information is personal. The question was "is anyone in your home immunocompromised"
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August 2022 by Emily Jackson
Spacious interior, pleasant staff. Parking easy close.
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May 2022 by Stephanie Chehy
If you had asked me a about two years ago I would have recommended them but to date I can not say thay are top notch. Over the past year my 3 year old dog has had issues with his back I have taken him in multiple times to get it checked out only to not have any real answer as to what is going on. Emily Sullivan, who by the way is a excellent vet and shouldn't wast her time in this practice, did say he had an elongated spine but, Dr. Gifford doesn't seem concerned at all she just keep giving him different pain meds that don't work and at one point said well we could cut his tail off but I don't think that's going to help, REALLY???? Also my dog has bad anxiety and they don't seem to what to work with him all. All they can recommended is sedating him every time he needs his nails clipped big money racket. That's all they seem to care about is getting their money. We also have insurance on him which they should be putting g through to the insurance company but have refused to do every time saying they don't have the ability to do so we need to do it ourselves when they have done it in the past for us, JOKE!!!! Last week I called to make an appointment and the receptionist who ive never delt with before was very rude. When asked about the insurance yet again I was given we don't do that. I politely stated that they have done so in the past for us and she raised her voice saying I'm sorry but we don't do that. My boyfriend was then heard in the background saying well this had been an issue and we can take our dog somewhere else. She then so rudely said fine take your dam dog somewhere else we don't need your rude attitude. Rude attitude really she's the one with the rude attitude I think they need to get ride of her!!!! Long story short we will not be going back there.
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May 2022 by Kaitlin Keefe
yesterday my cats usual vet was not in the office and he was having an emergency. i called Riverside and they got us pretty much right in. the team there was OUTSTANDING. i was extremely emotional and they took wonderful care of me and my cat. i can not remember the vets name but she took so much time to explain things to me and she and josh were so kind and compassionate to both me and my sick upset kitty. i really can not thank them enough for all they did for us. they are such a wonderful team of people ❤️
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December 2021 by Julie Buckner
Amazing service and caring vet
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April 2021 by Sandy Turco
They helped am very happy with them you and your pets and Good all over.
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December 2020 by Tom Lacz
The folks at Riverside are there for us whenever I need them ! Great service and care for my pups
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October 2020 by Elizabeth Leninski
Disappointed with service
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July 2020 by Jessica Baker
These guys are really dedicated to helping their customers pet!
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May 2020 by LUCY CONDON
Grest people, good information
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January 2016 by Joyce Krahn
My 16 year old Chihuahua had an ear infection. My appointment was 11:15 and I was taken within five minutes. Carol was very compassionate and gentle while getting a specimen from Lilly's ear. The technician was also great, understanding the nature of a senior dog. I was very relieved we were able to come in on short notice.
