Champlain Valley Equipment is a business that has received overwhelmingly positive reviews from its customers. According to the reviews, the staff at the Middlebury location, particularly Ann O., Chris, and an unnamed young lady, have been praised for their outstanding customer service. They are described as being very helpful, cheerful, and dedicated, with one customer even stating that they will only buy their Stihl products from this location going forward. The reviews also highlight the company's efficient and knowledgeable service department. Customers have had positive experiences with technicians, such as Alan, who have quickly resolved issues with their equipment and ensured that everything was working properly. The company's ability to accommodate remote appointments and deliver equipment to customers' homes has also been appreciated. Furthermore, customers have commended the company's knowledgeable and honest sales staff, particularly Sam and Brian, who have helped them make the best investment for their needs. The reviews emphasize the company's commitment to excellence in customer service and its ability to stand behind its products, even in situations where a simple mistake was made. Overall, Champlain Valley Equipment appears to be a reliable and customer-focused business that has earned the trust and loyalty of its customers through its exceptional service and dedication to their needs.
Great customer service. They’re good at what they do. Jared fixed my tractor quickly and well.
May 2023
Purchased our L3902 Kubota in March from Sam & Brian. The best investment I could have made for Country Village Campground. I use this workhorse daily and love the power. CVE is the place to go for knowledgeable and honest people who provide Excellence in Customer Service! Thanks Gentlemen!
October 2022
Good service,, Friendly, professional, helpfull . Recommend to anyone who is interested in a professional experience