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February 2024 by Charles DuGood
The pharmacy never answers their phone…
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January 2024 by Mo Schaner
Told my scripts will be filled an ready in 20 mins. I arrive over 2 hours later only to be told they are still being filled. Excuse after excuse on everything. Have been given the wrong meds yet they deny it. I was told they didnt have a system to remind you to refill meds or to let you know your meds have been filled an are waiting. Nope, I get th he screwed up messages saying I have meds waiting only to arrive an the pharmacy has no idea what I'm talking about. Jeff is great but the rest of the staff need to find a new career an their comp/phone system needs to be upgraded so it works!
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October 2023 by Julie Day
The staff that work at the registers are always polite but the pharmacist, Jeff, is rude and condescending. I have finally decided to just find a different pharmacy because I no longer feel comfortable even speaking to him. Everyone is entitled to a bad day but when you work at a job like this, there is no excuse for being repeatedly unkind to customers who are looking to you for guidance.
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June 2023 by Ray F.
The pharmacy at this store is completely useless. They are also incredibly rude. Management doesn't care at all. Go anywhere else but to this store.
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December 2022 by Amber Whittemore
This pharmacy has the worst customer service support from the head pharmacist Amanda powers, we had an insurance issue and trust me it was inconvenient for me as well but she was rude on both the phone and in person when they had to refund money. This has been our pharmacy for over 20 yrs and there is zero compassion or empathy towards customers who know that they are being overcharged for medication and when it breaks down to an issue on the pharmacy’s end watch out the time it takes them to follow through is not what they want to deal with and you will feel that in their tone and body language. Disappointed in folks who treat it like it’s just their job and forget about what someone else is going through. Don’t recommend this place or pharmacist if you’re looking for answers on insurance issues after following your chain of commands
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December 2021 by Lucius
The pharmaceutical staff always treats me with kindness and patience. I haven't been able to legally change my name, but where possible the staff has done what they could for me in the circumstances. I feel safe being myself with them, and for that I am thankful. I've had difficulty with my prescriptions, but very rarely—if ever—has that been due to error by the staff at this pharmacy. And whatever problems arise, I've always been able to trust the staff to walk me through things when I feel overwhelmed and confused so that ultimately, I can deal with what I'm responsible for addressing.I know I'm not really an easy customer, and I make a lot of mistakes. I'm only starting to get comfortable with taking responsibility in my life, so I'm stumbling along. But the pharmaceutical staff does their best to meet me where I am. So, thank you.
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April 2021 by Vicki Major
These people not the Pharmacist lie. I wish they would tell the truth and not make excuses that my prescription that was called in 2 days prior is not ready. Jeff the Pharmacist is great but his staff needs to find another career.. She is rude and lied to me that it was still in the warehouse but could have it ready in 30 minutes. Just tell the truth your overwhelmed and please come back later.. Again the pharmacists are great and the pharmacist"s assistant is great but the staff is poor.
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March 2021 by Alyssa B.
this place totally fucks me over all the time. i'll call to see if a medicaiton can be refilled and they will tell me they are working on it. then i'll call the next day to see if it is ready, just to be told it can't be filled for like five more days. this has happened at least five times. then one time i had just had surgery and one of the girls told me they didn't have any dilaudid on hand. i called back and spoke to someone else who told me yes they had some and could do a partial fill. one time they even gave me someone else's prescription!! i am getting so sick of their bull s**** they are totally worthless and completley inconsistent. i don't recommend going here but the only other choice in town is walgreens, which i have heard terrible things about too. it's pretty sad we don't have any other choices in town
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January 2021 by Matthew Karzmarczyk
The pharmacists are very helpful and knowledgeable. I'm only giving three stars because other than that when you need help you've gone to the wrong place.
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July 2020 by Nickie Farone
Like to checkout their marked down items good people work there are helpful
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March 2020 by Ankiino
Nice little place in the heart of Middlebury
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January 2020 by Reilly Lawson
Lots of options and items to purchase.
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November 2019 by Kendra Powers
Don’t bother trying to get photos printed here.
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November 2019 by Heather Kastner
Some very professional and respectful pharmacists (not all).
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October 2019 by Lucas Henry
Not the best people at this place
