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January 2024 by Mathieu Harvey
The folks at Lutz really saved the day during our last trip to Jay Peak... They managed to diagnose our car's issue, find the parts and repair it during a Friday afternoon... Allowing us to return to Canada as planned the following Sunday. Great service, great people... Thanks again !
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November 2023 by Sam Grzelak
The guys at Lutzs are so professional, knowledgeable, and kind. Their customer service is unmatched - there’s truly not a better mechanic shop in the area. If I could give them 20 stars, I would!
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October 2022 by Natalie Brady
My family and I were traveling through Vermont. My tire sensors started acting insane. I had absolutely no reception, and not a clue of what I should do. Luckily, I happened upon Lutz Automotive. Within minutes of pulling in, I was greeted, my issues were diagnosed, repairs had been made, and I was on my way! This made my scary travel experience so much better. I truly appreciate the excellent customer service!!!
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March 2022 by Amanda Messier
Like many I was on a ski trip in Jay Peak with some friends and my husband's truck starting overheating on our way to the mountain. We were stressed about getting it fixed because I had a flight the next day from Boston and it was Sunday so every repair shop was closed. We were lucky enough to notice Lutz's bay door closing as we passed and quickly pulled in. The shop was closed, but the owner went out of his way to help us. After taking a quick look, he let us know it was a coolant leak and he would work on it the next day. He set realistic expectations and was kind and thoughtful.He had the truck fixed and ready to go the next day, and was very reasonably priced.If you're in a bind or just looking for some general maintenance, we couldn't recommend Lutz Automotive enough!Service: General repairs & maintenance
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March 2022 by Shawnna DeMatos
These guys are so great. Never had a problem with any work I've had done here. I've had to have my brakes totally redone, no problem, new lines and all. They even fixed the exhaust issues the other shop never fixed right the first time. Nice people, amazing work, and thorough.
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March 2022 by Amanda M.
Like many I was on a ski trip in Jay Peak with some friends and my husband's truck starting overheating on our way to the mountain. We were stressed about getting it fixed because I had a flight the next day from Boston and it was Sunday so every repair shop was closed. We were lucky enough to notice Lutz's bay door closing as we passed and quickly pulled in. The shop was closed, but the owner went out of his way to help us. After taking a quick look, he let us know it was a coolant leak and he would work on it the next day. He set realistic expectations and was kind and thoughtful. He had the truck fixed and ready to go the next day, and was very reasonably priced. If you're in a bind or just looking for some general maintenance, we couldn't recommend Lutz Automotive enough!
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January 2022 by Rafi Sheikh
Very knowledgeable, Honest and Fair.
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December 2021 by Jeff Soule
They know how to take care of my IH Scout
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November 2021 by stephane babb
Local garage keeps the town and surrounding area running. Honest and professional service. Lutz is an asset to the community.
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October 2021 by Ann S.
Absolutely wonderful service at Lutz's Automotive! We were at a conference at Jay Peak Ski Lodge this month and got a flat tire. Apparently tires are one of the commodities that are in short supply due to Covid. We called several places and Lutz's Automotive was able to order a tire for us and have it there the next morning. They were super helpful and very friendly. Their service was outstanding and we felt like they really cared about our issue. Several service technicians jumped in to help change the tire and then they even drove it to make sure everything was set correctly. If there was a higher rating than 5 stars these folks deserve it. I wish we lived closer to these wonderful people but Virginia is a bit far to drive. Ryan and Derrick we now feel like we have friends in Vermont! Outstanding!
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September 2021 by Amanda Starr
I have been going to Lutzs for years. The customer service is always amazing and the work is quality, the mechanics are knowledgable. Highly recommend.Service: General repairs & maintenance
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December 2020 by Michael Newhouse
Very helpful and knowledgeable. Would always go there for service and diagnosis/ fix .
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September 2020 by Charles Snedicor
These guys will go above and beyond expectations.
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August 2020 by Charen F.
Lutz's has always been great about explaining repairs and reasons why they need to happen. I recently went on a road trip and had them prep my car, which included recharging my AC. In TX it started intermittently blowing warm air. A local mechanic tried to rip me off claiming it was 2 leaking hoses that would cost $1k to replace. I called Lutz's and they assured me they had checked those hoses for leaks using UV dye and educated me about the symptom indicating a failing compressor, not leaking hoses. I took it to a different mechanic where they confirmed the hoses were fine and replaced the failing compressor.
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April 2020 by Katie Cook
So insanely cheap compared to MA rates and SO quick! Fixed my car within 2 days, and then checked for other damage too and fixed that while he was at it. Can’t emphasize enough I have NEVER had this good of service in MA and it’s usually 5x the price tag. Highly recommend them
