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October 2023 by Pumpkin Village Maple
Another excellent job getting my bike repaired and back on the roadIf your looking for an outstanding bike shop stop into the Jay Cloud Cyclery.Thanks guys, Al
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October 2023 by Suzanne Walsh
Ethan at Jay Cloud Cyclery offered excellent recommendations for a bike tour in Montgomery - Jay Peak area. The e-bikes we rented were perfect, providing ample range for a full day’s ride without “range anxiety.” The e-bikes easily assisted us in climbing hills we would not have ascended unaided! Ethan provided a map with clear directions and guidance for a terrific out and back day trip. Our self guided tour took us to five covered bridges in the area. We later rode along the generally flat Missisquoi Valley Rail Trail (MVRT) which follows a beautiful river, meandered through farmland and took us to a small town for a delightful lunch. Highly recommended! Thank you, Ethan!
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October 2023 by Cara Lanza
Excellent service. I was having issues with my Rad bike and Ethan and Dean could not have been more helpful. They worked directly with Rad (which is NOT easy) to figure out what the problem was, order the part and get it installed. They also had to house my bike for over a month which I'm sure took up some valuable real estate. For the time they spent on the bike and dealing with Rad I found the price very reasonable. I have definitely found my bike shop.
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August 2023 by Papineau Family Farm
I highly recommend this place for anyone looking into a good quality bike. Ethan was great in answering any questions we had. We got good quality bikes for the whole family, and the price was very reasonable. We look forward very much to continuing business with him!
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July 2023 by Xavier J.
I was in the area and recently brought in my son's bike in for service and some upgrades. The owner went well above and beyond. I was so impressed with the service that ended up bringing up a second bike for service even though I have about six bike shops closer to me. I highly recommend this bike shop, (as well as the food in the adjacent cafe).
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May 2022 by Samantha L.
Amazing customer service! I Very happy I stopped in on my way through! I look forward to getting back on my bike!
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December 2021 by b m
Very happy with my purchase
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December 2021 by Bobby Murphy
very happy with my purchase and experience. will order from them again
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November 2021 by J A
Satisfied customer, fast shipping, came across on the web, they had the studs I needed for my Farley.
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August 2021 by Adam B.
Awesome bike shop with friendly folks and great gear. My wife, daughter and I went to rent bikes for the rail trail, and they steered us towards the E-Bikes, which was the right call. We were able to go 40 miles and still get a workout by selecting the degree of assistance we wanted, and stay together as a group. The reasonably priced bikes worked flawlessly and Ethan gave us clear instructions, and even gave us a pannier to carry our things. The ride down to Sheldon and back was gorgeous and such a fun way to spend the day.
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May 2021 by Jane Foster
It's always a good experience shopping at The Jay Cloud. A great MTB apparel selection, everything you could need to keep rolling, and a cool atmosphere in the shop.
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April 2021 by Walter Fisher
My husband and I each bought our first bike. We purchased A Trek Marlin 5. We love them. The service Was outstanding. Ethan was a great resource and extremely helpful and answered all of our questions Walter and Mike HIGHLY RECOMMEND THIS PLACE.
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April 2021 by Jeremy Hurtubise
My wife and I bought two new bikes I cannot say enough good things about the shop friendly service answered all of our questions and took plenty of time with us thank you for a great buying experience
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March 2021 by Shawn Brinton
Great local bike shop. Ethan took the time to make sure our bikes fit right. Very helpful with everything we needed.
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March 2021 by richard superneau
During the pandemic I was looking for a Santa Cruz. Like so many others I did a google search within 100 miles and found The jay cloud. Eathan was more than happy to sell me a 5010. I am happy with my purchase even though one month later it was recalled. The process was made easy, I recommend him to anyone. I live in Colchester so the service does mean something due to 1 hour twenty minute drive. This is a small shop and if you are looking for a bike that big shops in Chittenden County don’t have, be sure to look up The Jay Cloud it is worth the drive. Thank you
