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January 2024 by Joe Z
Last week I brought a pair of skis and bindings into Onion River Outdoors to be mounted. Both the skis and bindings were purchased elsewhere. Because of the bindings, I was referred to their telemark specialist. He took the time to discuss with me in detail the different options for locating the bindings on the skis and then did an excellent job mounting them in a very timely manner. I am very happy with the results and would highly recommend them.
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December 2023 by Jeanne Atchinson
Don't miss the fact that ORS was able to open in our City Center building after having been forced out of their long time space on Langdon Street after July 2023 flooding. They have brought lots of inventory and their usual expertise back to the public! There are entrances off Upper State Street and within the City Center on the main level.
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June 2023 by April Dodd
I rented a gravel bike from Onion River over Memorial Day weekend 2023 and had a great experience with them. The rental I got was super nice (a brand-new Salsa) and they only charged me for one day even though I had it for nearly 48 hours. Great service and an easy location with some parking.
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May 2023 by Zachary Hayward
Great hometown store. I find great deals on clearance here periodically.
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April 2023 by Rachel Pinard
Shout out to Kyle at Onion River. He was friendly, attentive, qualified. He fixed our bike hitch problem. He attempted to lubricate the problem part but when it didn't work, he was able to find a new one & set it in place.
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March 2023 by Greg W.
Great customer service and gear! I've been coming here for 20 years+ and always have a great experience.
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December 2022 by Tom
Bought my snowshoes from Onion River years ago. Used the heck out of them and loved them. Last winter the crampon broke on one of them. The folks at ORO found spare parts (the manufacturer doesn't make my model anymore) downstairs and fixed them for a very fair price. I am super happy with the service but also very happy I can continue to use my snowshoes - thank you!
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September 2022 by J J
I stopped by to get a quick adjustment on my bike the mechanics were helpful, got it done quick, and the charge was reasonable.
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July 2022 by Torrey Anderson
Took my bike in unexpectedly after a pedal failure to see if the mechanics could assist with the repair since the pedal threads on the crank were stripped. Despite this being their busiest season, they managed to squeeze my repairs in and did a fantastic job at a very reasonable price. Very happy with this shop!
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June 2022 by Diego de los Rios
We rented gravel bikes from onion river this past weekend. From the very firs phone call yo ask about reserving the bikes, the staff was friendly and helpful. Once we arrived at the store, they were attentive and flexible - they helped by installing different pedals in one of our bikes. They also recommended a great gravel route . I highly recommend this place!
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February 2022 by Peter Mandych
This is the place to go for all things backcountry. Awesome attention to detail in getting my rather unique Telemark setup squared away. As someone who works in the outdoor industry, the best thing I can say is that for a small shop, they carry the gear I would actually use. Highly recommend.
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September 2021 by Start Loving
What a wonderful store, and such kind skilled folks. I needed some spokes to replace broken and they got it done real quick.
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September 2021 by Wyatt Malloy
They are so helpful and nice for instance I bought some bike grips, but when I tried to take off my old grips, I couldn't. I called them and they said they could pry my old ones off free of charge, and put the new ones on. While I was there they even lubed my brake handles, because the were feeling gummed up. FIVE STARS!!
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September 2021 by jesse huffman
Kip and his team are super knowledgable, helpful and invested in getting the central VT community outdoors. I recently bought new XC ski set ups for me and my partner, after doing a lot of my own research online. Their value exceed what I found on the web, and the products they didn't have on hand they ordered for us. They were so helpful in getting everything put together, and point us in the direction for getting involved in a new sport. I am super happy that we still have an outdoors store in town, and one that is so committed to service! Highly recommended to anyone looking for any sort of outdoors purchase, from a pair of socks to a whole new ski, bike or board set up. Kudos.
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September 2021 by Marc D
An awesome outfit! The bikeloud.org crew limped in on their beat up bikes after a punishing two days in the rain, across dirt roads, three states and App Gap just the day before the holiday. Despite rolling in unannounced, the crew at ORO set aside their lunches and work to get the crew back on the road. With a tight timeline and a lot of miles left to finish our journey these guys made it happen for us. They worked on our bikes for four solid hours making sure we would be able to finish the trip. A class act all around, thank you guys. We're happy to say the trip concluded successfully and we made it all the way to Quoddy with your help.