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January 2024 by Marnie DeFreest
Great job!!! My car looked like new when I picked it up!
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September 2023 by Shaylene Whitney
Brought my car here through progressive. Things were "fixed" but not how I expected it to be done. Still had a gap on one side of my hood. One of my headlights was sticking out a bit on the top and the encasing around my auto window switches was somehow loose and popping off. Yes, it looks better than it did. But, I expect it to be closer to what it looked like before the accident and not have something new broken.
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September 2023 by Spencer Roberts
Rude front desk woman. We called ahead to see about having some damage looked at for a personal estimate and they said we could come on down, then upon getting there the woman acted like I was being ridiculous and said I needed to have the work assigned by my insurance company and turned me away while being very rude. I explained that I was just trying to get a personal estimate on the damage because I needed to know if it was safe to still drive until getting proper work done on it but she was not helpful so I left and quickly found another shop who would gladly take my business.
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July 2023 by Jon H
The Tow truck guy recommended this body shop that's a part of the Kia dealership. They don't know they're way around a Subaru in the Kia dealership and made me sign a waiver that my car wasn't safe to drive and they're not liable for damages or injuries when the vehicle had passed inspection two months earlier with not even a dash light on. The Subaru doesn't idle, the exhaust is torn up and the dash camera shows the difference before and after the accident yet these people can't find a leak in a windshield wiper fluid reservoir or replace it.Absolutely terrible communication and after being polite for three months I asked Megan what she would do if her car wasn't working anymore and she had to sign a waiver because they refuse to fix the damages.Avoid this place because your problems will just grow like a cancer in this shopServices: Auto engine diagnostic
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February 2023 by Susan Hackney
After my car was wrecked and ended up here, it was nice to deal with Megan as I navigated the process with her help - and dealt with a less-than-helpful insurance company. She answered my many questions and explained things clearly. Great customer service!
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February 2023 by Katie M
My insurance company set me up with these guys to have damage repaired. It took months for them to schedule us. I had to reschedule due to Covid and they booked out another 3 months. When I finally got it my vehicle back several things were broken on it. An automatic door, the latch on the center console, and the bumper they I stalled was only attached on one side. They refused to accept responsibility. I would NOT recommend this place.Service: Body & Trim
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February 2023 by anthony wright
One of the best auto body shops in Vermont never had any issues 100% recommend to everyoneService: Body & Trim
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November 2022 by Tanya Richards
I brought my vehicle here because my insurance sent me there to get a cracked bumper replaced. NOTHING else was wrong with the car. They unnecessary kept my car for longer then needed (two weeks) and when I finally got the call that it was done, my battery light was on, engine light was on and blown alternator. This is a new vehicle and has never given me any issues and was serviced a week before dropping it off. Of course Woodbury took no responsibility and the woman at the desk was very rude. I wouldn't recommend this place to my worse enemy. It is very important for everyone to know that just because they are in the Kia building does not mean they are anything like Kia. I do and will continue to go to Preston's Kia, they quickly fixed the issues created at Woodbury and were very friendly. I will never go back to Woodbury. I wish I would have listened to all the horror stories I head about them, it would have saved me $800. Good luck to any of their future customers, I hope you have a better experience then I did!Service: Body & Trim
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October 2022 by Steve Hingtgen
For more than a decade I've been having insurance collision work done at Woodbury Auto. They are always professional and accomodating. And the quality of the work has been excellent with nothing missed.Services: Body & Trim
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September 2022 by Monica H.
I will never give this dealer the light of day or another second of my time again! If you want to be removed from mailings, good luck...If you try to go and sell them your car and you want to be short changed, go other wise STAY AWAY I have a list a mile long of everything WRONG with this dealership sinse Prestons took over I wish I could leave zero stars The point is I went there only to be rushed back out because they didnt like that I found a car I always wanted for the price I could afford else ware, after they refused to help me and laughed at me when I told them what I needed. They assured me I would NEVER get the car I wanted. Finally found a dealer that did just that and it made them mad. I only went there because they keep sending me adds to buy my car at TOP dollar! Only to be 4000$ short of what my car booked for They can go fluff off
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August 2022 by Charles Mulcahy
Fix and repair cats quickly
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May 2022 by Ian Warner
These ladies and gentleman did an amazing job repairing the rear end of my car. Highly recommend.
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March 2022 by CJ
Posting my experience from a few years ago. Short story is it took them a week to fix it and the work was lackluster - they completely missed that one of my tire rims was bent and undriveable. I brought the car back to them and they didn't know that the rim was bent - which is strange because they had it for a week. But, both they and the insurance claims adjuster missed it. The car rattled and shook violently after their repairs, so it's something that should have been noticed during a test drive after they finished their work on the car the first time. They also said that they would cover the costs of all future fixes (or that I could go to another shop and that would be covered), though I didn't trust them enough to continue working with them and I had heard anecdotally that was a common thought. When I was there, Dan knew of a coupon in the Washington World and didn't tell me about it (a World was right in their office waiting room and I had noticed the coupon in that paper 30 minutes after I left the shop from my first visit. They refused to honor it on the second visit), offering up many excuses about how at first he "didn't know about it", to "the front office does it without his knowledge", to "if I honored it for you, I would have to honor it for everyone", to "you've already paid so I can't do anything about it, even though the coupon says valid at any time", to he "always knew but obviously wasn't going to tell me about it because it would cost him money".
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November 2021 by Edie Dunbar
I AM SO IMPRESSED. WITH THE WORK THAT WAS DONE ON MY CAR...THE AUTO BODY WORK WAS A #1 IM VERY IMPRESSED AN EXTREMELY HAPPY!!! I WAS TREATED WITH NOTHING BUT GREAT KINDNESS &RESPECT,FROM MEGAN...THANK YOU TO ALL AT WOODBURY AUTO!!!?????....
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March 2021 by Eva C.
This shop is very professional and easy to work with. They stayed in touch and kept me updated through the whole process. I would recommend them for any body work needs. Thank you Rachel!
