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March 2024 by Brooke Mason
Very poor experience. Had a birthday party here. They charged me an extra $125 deposit on top of the $219 that was already charged for the party. The staff "hissed" and "huffed and puffed". The pool room was completely drenched, walking through stale water higher than my feet. When my boyfriend spoke to an employee about it she "screamed" at him and made a scene in front of the whole party. Felt so disrespected. When we left and said thanks, we got no response. Management needs to step up. I would not recommend you to have a child's birthday party here.
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March 2024 by Anthony Rodriguez
I just rented the pool and spa for my child to swim and do
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March 2024 by Meg Bride
Consider this place if you are skiing Jay Peak but want to stay on a budget. Less than a half hour drive with clean, updated rooms, pool and hot tub, comfy beds, parking right near the room. If I drove by, I wouldn’t be so sure, but inside this place was perfect for our family. You do have to ask for cleaning service the night before if you need it. If this was my property, I would add more towel racks to the rooms and turn the hot tub temp up a couple degrees and that would have made it exceptional!
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February 2024 by Nicolas Noel
I had a 5 star welcome from George the housekeeper. He is super friendly and helpful. There was a group of us and George helped me greet customers. He came to see us twice in the evening to see if everything was ok. He always responded to me by email the same day or the next day. He is a super efficient person and there are just solutions with him. The pool was very clean and so was the room.
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February 2024 by Bud Binner
For value I was very pleased. My room was clean and comfortable. A little on the smallish side but not a big deal. Shower was hot and good pressure. I would stay here again in a heartbeat. As far as the other reviews of the front desk lady I had no problems.
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February 2024 by jspeelma
The motel is clean and well maintained. Service was spotty and reluctant to accomodate. WiFi existed but entire family was unable to log in and stay connected.Rooms: Rooms were clean.
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January 2024 by Pavel Kovtunenko
I thought it was great valueComfortable and clean room, close to
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January 2024 by Donald Gross
George at the front desk was absolutely fantastic. The rooms are extremely clean, nice and well stocked with all of the amenities needed. I had 3 packages sent to them and all of the staff assisted me ensuring that they were kept safe. I would book here anytime. The service from the staff mostly George was impeccable.
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January 2024 by Ginger Healey
I have a 10 day stay here for work. I read the reviews and all of these that say the lady at the front desk is rude, I'm pretty sure I met her. Not rude just direct. I wish people could distinguish that. As for the hotel very comfortable bed, great shower. The room service not coming they tell us when we check in that housekeeping services is by request. I have only been to this area 3 times now. This hotel was the best in comparison to the other 2 hotels I stayed at.Thank you.Rooms: The rooms are good size very comfortable
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December 2023 by Gayle McGee
I've been traveling to Canada for years and have stayed in this hotel each trip. When I was searching for a place to stay I found other nearby hotel we're dirty, loud and smelled. I bring family and friends to this place ONLY. It's close to the highway and to eateries that we love like Eastside Grill and we can walk to the Chinese restaurant next door and have breakfast at the diner.I'm usually here during January and February but I wouldn't stay any other place!!! The owners are very nice and helpful!!!Rooms: Stay in the older rooms and NOT the newly acquired Suites next door. There was a leak in the first room we were sent to and then we moved across the hall and had to move again because the beds were so hard!!! They are bigger roons but they didn't have a microwave or fridge and they cost more. I don't understand that. They don't have free breakfast anymore nor do they have staff to clean. You have to call the night before in order to get items that you need. I don't mind that but I'll just stay in the smaller 2 dbl bed rooms and get a better night's sleep! Don't learn the hard way like WE DID!!!Walkability: You can walk to Cumberland Farms, Chinese food and breakfast. All other things are close by to drive to. They have a Wal-Mart and Shaws market as well.Food & drinks: You'll need to bring your own. There are a few places to eat. There's a Domino's down the street. We love the East Side restaurant Grill that sits on the water. Awesome food there.Noteworthy details: They have the Kingdom Brewery in the area that has live music, food and drinks. It's a nice change of pace.
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December 2023 by Judy Grinblat
We stayed here about a month ago and at first we were not sure about this hotel. There were only a few cars outside and the person at the front desk at night wasn't friendly at all, even borderline rude.The room was extremely clean, very good towels, shower was great, everything worked, and the morning person was amazing and very helpful, so we decided to still give them 5 stars. And yes we would definitely stay again.
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November 2023 by Brenda Lowther
Had a 10th birthday there at the pool. It was wonderful. Very well stocked kitchen and pool and hot tub.
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November 2023 by Nisha
It is a good place to spend a night or two for a reasonable amount. We found many restaurants around here in a couple of minutes rides / walk.
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November 2023 by Chelsea Vanasse
Great spot for birthday parties!! we rented the conference center and pool for a birthday party. we had great service at the desk and directed where we needed to go. the conference center was nicely set up with a stocked kitchen with additional serving supplies. The pool was a short walk away, also very clean and maintained.
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October 2023 by Crybaby Emo
Updating review: I accidentally left my bag behind and it got stolen. Along with a few things I bought in vermont just want to make everyone aware that your stuff will get stolen. Don't ever Stay here!
