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November 2022 by jana912016
I actually really liked this place ! Server were great and food was also very nice ! Will come bavk!
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November 2022 by TravelingFools1995
By far the worst service of any visit we had here. We were at a table for 20 minutes with no one acknowledging we were there. (It was not crowded) several servers looked at us and just ignored us. We finally had to go the the bar to order drinks and food. Normally all our reviews are positive as there is almost always something good to say about any venue or visit. Unfortunately, not this time at the Pittsford Pub, which is a shame because we really have enjoyed this place in the past.
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November 2022 by _mike_fortuna
The place itself is very nice and they have a cool outdoors section. Some regulars wanted to sit where I was for football and the bartender told me I could see my game form a better spot (I could't)
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October 2022 by jimrA6085ZK
There wasn't much open for dinner within walking distance of hotel, so this pub with food was it. There were enough open tables to social distance inside and outside unavailable due to serious rain. The chicken was kind of a tough slab that looked like it might have been prepared somehow heated.
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September 2022 by karinlM4244BT
My daughter in law ordered take out for our family dinner and paid for the meal online. My husband and I picked up the order and we were told that the meal was not paid for because the charge was cancelled. So y husband paid for the meal. When got to my daughter in law's she said she had paid and her card was in fact charged. We called the the pub and explained. We we were told someone would call back that could issue the credit. No one called so we called again...we were told that no one at the restaurant had the ability to credit us and that the manager would be in in later...couldn't tell us a time but they would call. We got a call back within minutes and the woman took our card number and said she issued a credit. This was 10 days ago and we will have no credit. We have called at least 4 times and have been told at that no one is there that can check the credit card number to verify that they obviously credited an incorrect number. No one has called us back again. Awful customer service. Just want the money we are owed.
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July 2022 by Willisdds
Checked out the menu early aft, returned at 630 pm on Fri, party of four, one hr wait for patio. Stayed inside, Ashley A took great care of us. French onion soup ok, steamed clams average. Reuben sandwich good, crab cakes ok, burgers good. Nothing to write home about. Very noisy inside (no surprise).
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April 2022 by tomrA3608MA
Please…if you care about even being able to eat the food….do NOT order anything from The Pittsford Pub. We just ordered for delivery through GrubHub the Reuben sandwich and the Calamari appetizer. The Calamari was terribly over done. Most pieces were burnt. Beyond edible. I threw it out. I cannot understand how a QC manager would have even allowed this to be delivered. We are loyal Pittsford residents who have been coming here for 22 years. This restaurant has completely tanked in the past year. They should just…….simply…….give up and go out of business, period!
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February 2022 by 737arnier
Have been there for lunch the last three Saturdays and it is great! Because it is a popular place with an interesting balance between bar and restaurant customers, they do a great job taking care of both. I read some other comments about length of time to get food, while I did not experience that, here is an observation....this restaurant cooks everything to order...it is not simply thrown on a plate food, it is high quality and busy at times. I personally love going and am now there (at least) once a week and will be,
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February 2022 by Andrew Kukis
cool place to have a beer and their food specials.
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October 2021 by laurahM1341LN
I ordered through door dash and when received was missing an item. Promptly got credit from door dash and reordered the missing item. When it came it was again missing an ingredient. Called the restaurant and spoke to a female who put me on hold only to have the rudest man answer. I asked to speak w her who she claimed to be the manager and was told I could talk to him or no one. He refused to provide his name and said I can deal w him or no one when asked multiple times to speak w manager. He swore at me and said I have to deal w “these kind of f’in people” every night. He threatened to call the police on me when I said I wanted to come down there to speak w someone. I have NEVER been spoken to like this ever in my 45 years by anyone when trying to resolve a situation they created. I will never be a paying customer of theirs ever and would love to tell the world you should not either. After my husband got on the phone he claimed his name was “Ed”. Prob a lie but who knows.. Scott Thyroff, I hope your reading these reviews and will take action against your awful staff.
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September 2021 by keithwR1653RM
We sat down at 2:05 on Labor Day weekend Saturday. Nice, clean place with several televisions showing sports. There was a large party on the outside deck. We ordered drinks by 2:10 and our food order by 2:15 including one appetizer of fried pickles. The pickles came out at 2:35 nice and hot, a little slow. Our main food order arrived at 3:15 over an hour after seating. The waitress said that the party outside kept ordering and the kitchen was busy. Most of the wait staff seem engaged outside too as we were checked on infrequently. The bathrooms were out of toilet paper according to my wife and the seat in the all gender stall bathroom seemed broken. I would guess they were understaffed like many restaurants but this place was highly recommended by friends. No offers for credit/discounts for the long food wait time. The food itself was okay, typical pub fair. I had a burger that as cooked perfectly, my son had a beef on wick and my wife had a chicken wrap. Location next to Pittsford Dairy.
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September 2021 by Robert “Bud” Booth
Local small town bar with friendly service and local theologians. Interesting banter and a cold beer. No draught on tap at the moment. Wine for her was a little past prime, but more of a beer and pool joint than a wine bar so be aware ladies.Didn't order any food, but was assured that the wings are very good. Perhaps next stop.
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August 2021 by Eric Racine
Very friendly staff, great food, awesome atmosphere
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July 2021 by djeary
There is a very large rectangular bar and booths. The inside is very dark. Outside there is a small fenced in patio. The food is generally good. They have a daily special of Langoustine rolls that comes with one side and is enough for two to share. The staff is friendly.
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July 2021 by Patrick Matthews
Just perfect.
