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“I am sorry I forgot the name of the gentleman who picked up the phone here; but he was incredibly kind & helpful. I was informed that a text message about my package was a scam! They're getting sneakier and I'm so glad I called before I got flat out robbed! So five stars for you, good sir!”
“I was waiting for necessary medication, and the mail carrier said my address wasn't found. She returned it back to the office. I called and explained what had happened and how important the medication was. Not only did the wonderful woman find my package, she personally delivered it after hours!! That was way beyond her job?”
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“I have great respect for West Rutland USPS. They have great friendly efficient mail carriers and if there is an issue it is easily resolved. Great job!! I wouldn't want to be out delivering mail in the conditions you do!!”