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November 2023 by Kiersten White
This company is very unprofessional and unreliable. I came to inquire about a price of a diagnostic and they told me I had to pay $120 to diagnose me with a diagnostic. The entire family proceeded to escalate the situation by arguing with me when I simply was inquiring about the price. They kept my car there for two days without so much as calling me and hardly did any work to let me know what it was I needed. I ended up paying as I didn't want the situation to escalate any further but left with little to no answers. I have the feeling they don't treat most customers like this and if I were white and a man, my simple inquiry would've been met with a nicer attitude. I believe I was discriminated against while simply wanting more details which at the time, they cared not to explain. They should treat their customers better or at least equally.I've filed a formal complaint to the Better Business Bureau, maybe don't shop here if you're a minority.Edit: I’m glad they treat their employees of color nicely (allegedly), maybe they should do the same for their customers. 1/10. Again, very unprofessional to ask employees to leave good reviews for you— regardless how long their hair may be (what a silly comment!)
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November 2023 by Andrew Ielpi
As an employee and a man of color I have to adress Ms. White’s comments and say they are the farthest thing from the truth. Like I said I’m a man of color with locs half way down my back and every time I walk through that door I feel loved and excepted ?. I’m proud to call them friends and family!Highly recommend you go visit even if it’s just to say HI!
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November 2023 by Kiersten W.
I paid $120 for them to tell me I needed more work done on the car. Super unhelpful and they kept my car overnight.
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August 2023 by Central Vermont Motorcycles
We had a driver with a flat on 91S outside of Rockingham. One quick phone call to Rod's and they were in route to help get our driver back on the road. Thank you Larissa for being so accommodating!Service: Tire change
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August 2023 by Jon B
First time I've ever had to be towed and they took good care of me.
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June 2023 by Joshua Pacheco
Always a great experience. Greg and the team are friendly and on point to get the job done right.
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June 2023 by jennafer vaine
Rods has always been great. I had one bad experience they towed my car from the coop across the street to rods around. 515. The driver told me I could not get my car until the next day when office open. He could not accept cash card or check. I was charged 175 for the tow. I have been going there around 30 years and that was my only bad experience.
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June 2023 by Meagan Pratt
Great service! I had a slow leak in my tire and they fit me in right away, fixed it fast, and it was a great price. 10/10Service: Tires
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June 2023 by Eli Reed
Rod and his team does superior work. Top notch parts and fast when getting it done
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April 2023 by Jeremy Ayers
Rods fit us in to patch a tire on our way south on 91. They fit us in quick between two appts and had us out within a half hour. The best. Thanks so much!Service: Air & cabin filter replacement
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December 2022 by Unity Sanchez
The employees are kindest people you will ever meet. ❤️ so kind and caring. Plus they charged half of what the summit was gonna charge me in Brattleboro. Thank you all so much!
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November 2022 by Christopher Lillie
Very friendly and professional service. Fit me in for an inspection quickly.
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October 2022 by Sharon Ader
Just stopped at Rod's today when we got a flat tire on my sister's car. Rod helped us right away and pointed out that all four of her tire's tred were worn. He advised her to get them changed asap for safety. Rod was very kind and we appreciate his knowledge and care.Service: Tires
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September 2022 by Melanie Maynard
I love Rods! They totally rock. Super knowledgeable always get the job done right great local mechanic. I come from the city to get my car worked on here. Honest reliable timely.
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September 2022 by Mel May
I love Rods! They totally rock. Super knowledgeable always get the job done right great local mechanic. I come from the city to get my car worked on here. Honest reliable timely.
