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November 2025 by Alicia Fisher
Terrible experience . Waited over 2 plus hours after scheduled appointment . Was putting new winter tires on i purchased from dealer . The tech drove my car in then after tire swap stated my car a 2018 Honda CRV was not starting . Prior to my visit to this shop i have never had any battery issues . They said i needed a new battery car would not start so i was forced to buy a $250 Duracell battery just to get home . There was nothing wrong with my battery. The guy scammed me and I will be going to small claims court to recover the cost. Avoid this location in Randolph Vermont . Shady Characters . Dirty waiting room and an even dirtier counter / tech person . And as I was pulling out every light on my dash came on . BEWARE!
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November 2025 by Betsey Fisher
SCAM! Taking advantage of someone who knows nothing about cars. My mom has not had one issue with her CRV, went in for a tire change over and all of a sudden now her car won’t start and has to leave with a $250 battery. A bad battery gives you signs, but not once until coming here does she need a battery. Be careful with these people they are out to get your money and take advantage! Disgusting.
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November 2025 by Cory Parton
My girlfriend went to put on new winter tires . I get a call from her saying that they are telling her the car won't start because the battery is dead. Car just started (2018 crv) hour before and has started everyday. All of sudden battery is dead. $250 for a battery (enjoy the one time customer) taking advantage of someone who knows nothing about cars.
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November 2025 by Tom Remp
I've had nothing but great experiences here. Carl has always been incredibly nice and considerate, and helped my wife and I out of more than a few jams.
When I've needed help blowing up the tires on our stroller they even did it for free within a few minutes, which was much appreciated.
Also good to know they have a bunch of services, which is helpful.
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November 2025 by jerry parrott
Hard winter tires put on.
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November 2025 by Ann Kennedy
Although the employees are very friendly, on this day I waited for 4 hours to get my new tires on my car. I don't know if they had over scheduled, or if they'd had call outs, but everyone in the waiting area was very upset. A few actually walked out and left. I mean, if it's going to be a wait like that, why make appointments? If they were to tell us it was going to be that long, we could have been prepared and or made other arrangements. Not a great experience for sure. I was going to see about them doing other work on my car. Now I'm not so sure I want to.
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November 2025 by Carol Saberin-Tener
Great service efficient and timely -very friendly and responsive !
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November 2025 by Matthew Steingass
Beware!!! 2 lug nuts came off after less than a day. 1 finger tight. 23 years of driving and I've never had this happen. 8 out of 12 of my front lug nuts were very loose. Could have killed myself or someone else. Not even close to tight or torqued. When I called and spoke to the service manager he didn't seem concerned. He also required too much legwork on my end to fix the issue. I thought my aftermarket gm black lug locking nuts were 175 bit they're over 300 and only come in a set of 24. I offered to purchase much cheaper matching lug nuts and have them reimburse my card. Nope. Ended up telling him I'd revise my 5 star review. Nothing but silence. Bought 2 chrome lug nuts from gm for $20 dollars till I figure something out with corporate headquarters. Unacceptable.
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November 2025 by Alex Castro
Had an appointment scheduled for 7:30 to 11 am, went to pick up the truck at 4 PM and vehicle still wasn’t ready. I dropped off the truck and all 4 of my existing tires were fine, I come back and one tire is deflated and there’s a pile of glass from a broken headlight surrounding it. Reported the broken glass to the secretary, she said “oh I thought someone cleaned it up”. Sitting here waiting for my tires to be done and the glass that most likely popped my tire is still sitting in the parking lot after being reported. Not impressed at all and will not be returning.
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November 2025 by Claire Davey-Karlson
Friendly, fast, great price and had activities for my toddler which means the world!
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November 2025 by Susannah Gravel
Great experience. The staff here are excellent and friendly and I get out of here quickly and on time.
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November 2025 by Peter Dinardi
As always the stack was friendly and knowledgeable. The job got done and a little less time than I was told I'll be back
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November 2025 by Ron MacBruce
Making the appointment online was easy. The service was fast. The people were knowledgeable and friendly
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October 2025 by Dustin B
Karl and Mark are so helpful and knowledgeable, like most places its hard for them to find reliable help right now.. It will be worth the little extra time for great pricing and work. Highly recommend this business!!
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October 2025 by Colleen Mannix
I was driving on the interstate and my tire blew out. The tow truck driver brought me to Tire Warehouse and they were so kind and able to fit me in and replace my tire so I could get back on the road to go to my destination.
