Advance Auto Parts in Rutland is known for its helpful and friendly staff who go above and beyond to assist customers. One employee, Robert, was especially praised for his effort in helping find the proper thread for a power steering line. Customers appreciate the kindness and patience of the team, especially when they are not knowledgeable about cars. The staff is willing to help find parts in-store or order them if needed. They also provide support in emergency situations, connecting customers with local mechanics and offering guidance. For example, during a road trip, a staff member named Charlie was very helpful, knowledgeable, and friendly, making a stressful situation more manageable. Customers also value the store’s honesty and willingness to help with repairs, even when some jobs, like replacing a car battery, require special work and appointments. Overall, Advance Auto Parts offers good service, helpful advice, and a positive experience for all customers.
Super helpful and understanding. Offered lots of perks without being pushy and most importantly, installed my new wipers for me!
July 2026
Bobby is always amazing and super helpful. I am no mechanic, i semi have an idea what i need, and he always does his best to have it in stock the next day if not the same day. Great place and just completed a successful pad and rotor change with their help.
March 2026
Fantastic service and knowledge! I will be back again, thanks
