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July 2024 by UnusedAgent 6C37L
In the state with the most lefthanders, this establishment has no tools specifically for us. Every tool is upside down or backwards. There needs to be more ambidextrous or specialized tools for sale!
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July 2024 by Jennifer McLemore
Worst customer service at this location. I purchased tiles from Home Depot. They delivered them. They were from the same dye lot but are clearly different colors. You could not tell until they were grouted that some were darker than others. I went back to see how Home Depot could help and they haven’t responded to me in over a week. So sad as they say they pride themselves on customer service. Will not shop here ever again!
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July 2024 by GUSTAVO SLVDRS
Good place to stock up on tools and supplies for the home. They have a wide assortment of products for all tastes. Large, neat and orderly place. The staff politely assists customers to answer their questions.
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June 2024 by David van Westervelt
Great place. Had an issue with a hot water heater I purchased. It was damaged when I got home and opened the box. Brought it right back and they exchanged it with no issues
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June 2024 by jim cole
Screw Lowes
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June 2024 by Scott Allan
I love Home Depot. It’s normally great because I can go and get what I want and get out. I decided to buy a washer dryer from them for a remodel we’re doing. Thought it would be smart to go in and deal with the sales person on the floor. Seem to go great. Put in our order and upgraded us for a warranty that we needed. And we scheduled delivery for three weeks out. A week before washer dryer to be delivered, I got a text saying that it’s been rescheduled for delivery two months from now. Call the 800 number that they provide and they say that GE has , put the item on backorder. Remember, I bought this from a person sitting at the store in the Rutland Home Depot. I paid for it on my credit card and nothing was backordered at that time. My washer dryer should’ve been sitting in a warehouse waiting for the delivery date. Wouldn’t sell me the washer dryer on the floor, which seems on since he won’t be able to seel one of them for 2 months, you know, cause they’re on back order! No apology, no follow-up.
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June 2024 by dj mekkah
Very helpful and reliable source for tools and services
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June 2024 by Katy Bloom
My friend has loved ordering her windows from James in Millwork. He has been very patient and is very knowledgeable. I would give him more than 5 stars if I could... Good job!
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June 2024 by Carrie Thibault
We use Home Depot when whenever we have a project because it's the only place in town that is open later and on Sundays. Unfortunately, there are several issues with this one. 1. The customer service team never ever asks if we need help. 2. When we go to the lumber area, the staff dissappear. My husband has been injured several times having to pick through the wood to find decent lengths that we could use. 3. The store in Rutland makes the military discount process extremely difficult. This is not the way to pay back service members for putting their lives on the line and defending this capitalist society that makes it easy for them to make money. 4. The lumber is twisty knotted up garbage. There is no focus on quality. Home Depot should pay better attention during the quality process before sending the wood to it's stores. Do better Home Depot. Especially in a small town like this you need to keep your customers.
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June 2024 by joan baker
Usually I find whatever I need for less. Just built a new deck last week
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May 2024 by Tom Bryant
4/26/24 to the clown in the appliance department I don't care about your feelings. Disrespectful p o s.
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May 2024 by Thomas Slatin
I ordered a door for delivery and they changed the address to an address in a different city! Ironically, the place they changed the address to is the town right next to their store in Rutland. They cancelled my order and made it my problem. Someone then called me on the phone and screamed at me for wasting their time. Totally unacceptable!
UPDATE: Corporate contacted me. It's still my fault and they have absolved themselves and their delivery driver of any blame. From now on, I'm going to Lowes.
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May 2024 by tommy Kenney (T-mike Irish beast)
There good
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May 2024 by Allan Rosado
They are very knowledgeable and helpful. I found almost everything I needed for home improvements.
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April 2024 by Melissa Hedgecock
Home Depot is my happy place
