H&R Block provides tax preparation services with professionals who know taxes and can handle tax needs to maximize refunds. Service options include appointments at local offices or working from home using their Digital Drop-Off service. Offices follow safety protocols like deep cleaning and social distancing. Reviews note that tax professionals are knowledgeable, efficient, and courteous, helping to make filing easy and stress-free, especially for self-employed individuals with multiple forms. They walk clients through deductions and credits. However, some clients feel the service can lack a personal connection and report slow preparation times.