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February 2024 by Jacob O'Connell
I had the worst experience with this store. I overnighted a pretty valuable and time sensitive package to TN from Vermont on the 19th to get there by Monday the 20th. I paid $55 for this service and UPS DID NOT PROVIDE THIS SERVICE! The package got to TN the next day and here we are 7 days later and the package is still not delivered. Trying to call and get answers is like pulling teeth with this company. No one knows what is happening and no one seems to have any accountability. after MANY phone calls and promises of getting a call back, they never get back to me! I will never be doing business here or at any UPS facility ever again. Extremely unprofessional and not how a company of this size should conduct business. I am a very dissatisfied customer!
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December 2023 by Ed Lawson
The clerks here are the friendliest & most helpful I've ever seen. I actually enjoy bringing my Amazon returns because they make it so easy.
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August 2023 by Jonathan Spiro
The previous owner was kind of a j**** But the current crew are the nicest and most efficient people imaginable. I always walk out with a smile.
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July 2023 by Seth Howland
Every single time I go into this store Fred and Dillion they’re always smiling, laughing and incredibly friendly. While I usually just have a return for Amazon I’ve always looked forward to going in here.Top notch customer service right here. Exceptionally friendly and make every transaction I’ve ever had easy as could be.Thanks for your continued excellent service!
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July 2023 by Katie Thurston
Only had great experiences at this location. The staff are friendly.
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January 2023 by Andrea Stoehr
After trying to ship a package that needed to have a scanned bar code to get the label, I was able to get it done here!!! I had gone to two previous locations. Ridiculous!Thank you!
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December 2022 by barbara ax
The guys working at this location are outstanding!! I’ve stopped in several times and have met several clerks at the counter. They are all so friendly, patient and helpful.
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December 2022 by fps_kane
Very Poor Customer Service!!!! 2nd package I've dropped off that never got shipped out!!! I have the receipts from the drop off and nobody will even lift a finger to look for the packages! Shady stuff going on at that location!
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December 2022 by Kane O.
Very Poor Customer Service!!!! 2nd package I've dropped off that never got shipped out!!! I have the receipts from the drop off and nobody will even lift a finger to look for the packages! Shady stuff going on at that location!
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November 2022 by Daniel Hofman
WORST UPS STORE. DO NOT GO HERE. The store opened at 8am. I arrived at 8:10am to a sign that said ups employee was in the bathroom. After 10 minutes of waiting, I said "hello?" and the employee immidiately came out from behind a wall and waived a sign in my face saying he was in the bathroom and yelled at me that he was in the bathroom.He was not in the bathroom. He was behind a wall ignoring me. And he made sure that I was scolded for saying anything about it - even just a "hello?"
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October 2022 by Jim Conley
Lately, I've had good experiences here. Not sure if they turned over a new leaf or what. Today was no exception; had another good experience dropping off an Amazon item return. The clerk, Fred, was kind and courteous. I was quickly in and out in - easy peasy! Keep up the great customer service; it's making a difference.
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October 2022 by Linda Berger
Professional and courteous. Even saved me money by providing information on USPS rates.
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August 2022 by Margaret Smiechowski
All what I can say is WOW.Time to go back to charm school.I understand everyone can have a bad day, but that's was beyond that.
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August 2022 by Fuyuki Fujiwara
Store clerk was rude and yelled at me when I asked questions. Somehow the transaction seemed more focused on his feelings than the customer's. Overall, one of the more unpleasant experiences.
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August 2022 by Morgan Via
**Notary hours are 8am-5pm** I made a Notary Appointment online for the only time slot available which was at 5:30pm, this was for a time sensitive document nonetheless. When I arrived for my appointment I was told the notary leaves at 5pm, so I could just walk-in the following day, anytime. Well if I had known that I would have walked in earlier today instead of waiting around for my appointment. The person working looked at me like I was nuts and didn't seem phased by the fact that I made a specific notary appointment somehow, but no notary was there... Get it together UPS. Try to go somewhere else, I hear AAA has a notary service as well.
