Verizon offers mobile, 5G home internet, and business services. Customers can visit the store or go online to schedule appointments, place orders for in-store pickup, or use delivery options. Reviews note that staff can be extremely professional, pleasant, detailed, and efficient, providing great service and taking time to explain issues and fixes thoroughly. However, the store is often very short staffed, leading to long wait times of 20 minutes or more, which sometimes causes customers to leave. It is strongly suggested to make an appointment to avoid waiting. Despite being busy, the staff works hard to lower stress levels and ensure customers leave satisfied.
Emily was absolutely delightful, helpful and knowledgeable. Great service from the entire staff.
February 2026
David is amazing and helped us get 2 phones. Dont go anywhere else thanks
February 2026
Excellent customer service. I spent several hours the night before my visit to this store on the phone and chat with Verizon and they couldn't figure out how to fix my phones issues. David fixed my phone in under 5 minutes and was super polite and knowledgeable. If you need phone help David is your man.
