Verizon offers mobile, 5G home internet, and business services. Customers can visit the store or go online to schedule appointments, place orders for in-store pickup, or use delivery options. Reviews note that staff can be extremely professional, pleasant, detailed, and efficient, providing great service and taking time to explain issues and fixes thoroughly. However, the store is often very short staffed, leading to long wait times of 20 minutes or more, which sometimes causes customers to leave. It is strongly suggested to make an appointment to avoid waiting. Despite being busy, the staff works hard to lower stress levels and ensure customers leave satisfied.
