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February 2025 by Dmitry M
Went for fingerprinting - FBI database search. The machine is very temperamental but the staff were patient and helpful, finally we had success after 30 mins. Thank you Sarah :)
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January 2025 by HP Lovecraft
Quick service, helpful and friendly employee who assisted me on my visit.
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September 2023 by Ryan Bell
Nice place & people
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May 2023 by Ashley Hilton-Griffin
Chris helped me with my passport appointment and he was helpful and courteous. One star off for whoever the guy with a buzzcut is that works here. He was rude and sounded condescending when speaking to customers.
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May 2023 by Sarah Stokes
Great team here! Glad to be a part of it!
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April 2023 by Ashley Griffin-Martell
Chris helped me with my passport appointment and he was helpful and courteous. One star off for whoever the guy with a buzzcut is that works here. He was rude and sounded condescending when speaking to customers.
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March 2023 by Diane Gordon
Packages sent ×2 were delivered to wrong address! No resolution or caring by PO master at this location because they "didn't know where they were delivered" Very incompetent mail delivery and unprofessional behavior
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September 2021 by randy wood
Recently relocated to this area and have had dozens of items flawlessly delivered by UPS to my residence which resides on the same street as the local USPS less than 8 houses away.Items shipped by sure post, which uses USPS to make the final delivery from post office to home keep getting returned to sender.Use UPS only as this small town post office may smile at you, but it will be done while sending your package back to its sender:(
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May 2021 by WhiteBlurr ST
Great place to ship packages, great customer service and nice environment.
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March 2021 by Lisa de Melogue
Post offices are typically not a friendly place that I've looked forward to going to. But the Saint Albans location is awesome! Everyone is super friendly and helpful. There is never a long line. And they help you choose the best option for your package with my best interests in mind. I actually look forward to going which is amazing!
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January 2021 by Maia Reynolds
It is incredibly difficult to get in touch with an actual person working at the post office. I have to deal with an aggravating automated system. They also have messed up delivery after delivery. My boyfriend ordered a pair of glasses, it had the correct address on it until it was to be delivered to us. Somehow it ended up in Oregon. We ordered about $1,200 worth of parts and they still have yet to be delivered. Even now it says it has been out for delivery since 7 this morning and we still have nothing. I deal with the messaging system and all it tells me is its out for delivery and I still can't get in touch with someone actually working at the office. It's beyond frustrating and unprofessional. We always have problems with delivery from USPS, but never UPS. It's ridiculous.
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February 2020 by Maia Cunningham
It is incredibly difficult to get in touch with an actual person working at the post office. I have to deal with an aggravating automated system. They also have messed up delivery after delivery. My boyfriend ordered a pair of glasses, it had the correct address on it until it was to be delivered to us. Somehow it ended up in Oregon. We ordered about $1,200 worth of parts and they still have yet to be delivered. Even now it says it has been out for delivery since 7 this morning and we still have nothing. I deal with the messaging system and all it tells me is its out for delivery and I still can't get in touch with someone actually working at the office. It's beyond frustrating and unprofessional. We always have problems with delivery from USPS, but never UPS. It's ridiculous.
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January 2020 by Cory Evans
Our post carrier keeps giving us other people's mail and delivers our packages to other addresses.
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January 2020 by Lita Judge
Will stick with UPS.
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November 2019 by S. Whiting
Any time I’ve had any issue with my mail the friendly staff at the post office has resolved any issue I’ve had. One associate doesn’t even have to ask for my PO Box as she must have everyone’s PO Box memorized. One day I was concerned that some of my mail may have gotten lost. She said she would be on the lookout for my mail and would do her best to recover the mail. Within a week, my lost mail was recovered which saved me from some headaches.
