Twin State Ford is a premier dealership in St. Johnsbury, VT, known for its commitment to customer service. The experience is described as good, with zero stress, and the dealership is highly recommended. Customers find the staff knowledgeable, caring, professional, and helpful, noting they are not pushy but instead supportive. The service department is reliable, getting customers in quickly, keeping them informed, and doing work in a timely and courteous manner. The clean, well-lit, and well-appointed waiting room is a pleasure. The dealership handles purchases, financing, and service for new or pre-owned vehicles, including work on other makes, with outstanding scheduling and service.