The Automaster Mercedes-Benz provides a positive car-shopping and dealership experience with a vast collection of cars, straightforward financing, and expert car care services. Customers report fantastic and seamless experiences with both the sales and service departments. The staff is consistently described as incredible, kind, caring, and expert, treating customers like family from the start. The quality of all people at the dealership is highly regarded, with a great crew noted in both sales and service. The process from ordering a vehicle to final paperwork is reported as quick and easy, with staff keeping customers informed throughout. The service department efficiently handles urgent repairs, including providing loaner vehicles. Sales personnel are helpful in guiding customers and facilitating comprehensive demonstrations of vehicle features. The overall experience leads to high recommendations for the business and its team. The Automaster serves the areas near Shelburne, Burlington VT, South Burlington VT, Plattsburgh NY, Essex VT, and Colchester VT.
I had trouble connecting a new iPhone 15 to Apple Car Play. Reid C. at Honda was absolutely fantastic! It took him maybe 5 minutes to diagnosis the problem and solve it. All at no charge. Great service!
August 2023
Very impressed with the quality of all the people I’ve interacted with at the Automaster Mercedes—they have a great crew of folks holding down the fort and has been a very positive experience both in sales and service!
April 2023
They gave great service and were able to tell us exactly what was wrong with our car, and they ordered the part we needed to fix it! They kept us informed every step of the way and didn't do anything without asking us if we were ok with them trying it.
