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September 2025 by Dorilee LeBlanc
The post office is such a community hub. I always run into so many folks. A highlight is seeing Radigan and Matthew's happy faces. They are seriously ALWAYS smiling and chatty. But guys- come on. Ease up on Jimbob. He's an icon. If you think he's grumpy go take a lesson in dry banter. Hands down- my FAVORITE stop in Shelburne. They always handle my parcels with care and go above and beyond. Three cheers for the three amigos who keep Shelburne post office a place where people ACTUALLY don't mind having to visit. You guys are doing a great job!
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March 2025 by Mike Audette
I am feed up with the current carriers bring packages to my. I am in a wheelchair. I make sure that I have access to my Garage door and whe I can get someone to shovel to my porch door. I have asked several times to make sure packages are at these to doors. I have one carrier who hides them behind my garbage cans at the garage side door where they get covered in snow or wet. Now in the last two weeks he has been forcing packages into the mail box ( 3 packages wedged in so hard my wife and I had to open back mail box door to shove them out. Today he crushed a package box and still wedged it in and took two people to get it out from back to front and crushed it so hard pushing it in that even though packaged well he broke the piece inside the bubble wrap and foam peanuts.
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February 2025 by Rev Smith
Yet again our mail carrier has failed to deliver mail that was confirmed delivered. I'm currently in contact with the company that has confirmation of delivery to my mailbox. But no package. She is terrible yet they say they can't do anything about her. I was home and did not get the package. I can see my mail box from my house maybe she's just to lazy to walk. It's sad really. Wish you would fire her.
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August 2024 by Ira A Culver
Went in to pick up a pack that was scanned into the post office at 4:15 I went to pick up the package at 4:45 service window was closed and was told that they were already closed and were not going to get my package and would have to wait until tomorrow for it to be delivered. Last I checked you closed and 5pm and the proceed to say your were not going to do your job as a postal worker. I'm willing to bet if you were to go to a place of business just before closing and be told that we are closed 15 minutes before the scheduled closing time you as a customer would be irate and would complain but it's ok to do if your the one providing a service to the public between set hours each day.
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August 2023 by David French
I've had good experiences at the post office itself, but delivery service is often bad. (I've gotten 9-10 of pieces of mail for a neighbor in several deliveries last couple of weeks.) This has happened before, and it's impossible to reach the post office by phone to get this straightened out. Not good.
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March 2023 by Lauren Weiss
Really rude staff here on a Saturday morning. They thought I had left the building I guess and laughed to each other about how one of them “just rejected his first passport.” They seemed to think it was cool and funny. The place was basically empty/not busy at all. All I had done was come with all of my photos and documents completed because I thought they take walk-ins. Apparently they do not. When I told them I was still there trying to make an appointment using my phone (I had asked for helped with this but was waved away), they looked at me, looked at each other and started laughing again. I told them that felt rude and asked them to stop but they did not. Really unprofessional.
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January 2023 by Kandie Williams
I have several time sensitive packages that I ordered 2 weeks in advance to get here on time. My items have been “out for delivery” for 2 days so far with no actual delivery attempt judging by the reviews on here there is no point in calling them to ask what is going on.
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December 2022 by Rae Tasdeler
Staff were very nice and helpful. Everything was done quickly & efficiently
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September 2022 by Sayuri Koerner
Going on year 10 of being frustrated & disappointed with any issues I've needed help with.
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August 2022 by Review89
The worst of the worst, zero scans on pre paid first class outbound packages.
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September 2021 by Socio 5ki
helpful employee :)
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May 2021 by El Guerio
helpful employee :)
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April 2021 by Alison James
For a small town post office, these guys are personal and attentive, and almost always cheerful and patient. They are the faces of an unwieldy system that often is out of their control. They get more complaints than compliments, and have to let the frustration roll off their backs before they serve the next person in line. I am in there regularly with lots of fussy packages and envelopes, and they are always smart, careful, and supportive.
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March 2021 by Suzanne L.
Staff is always friendly and helpful. There's usually only a couple of people in line at any given time and it moves fast - the service is quick and efficient
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February 2021 by Mr. Parker
Seven months of incompetence. As mentioned by others Jim is rude, from day one, as is Mickey. I made a complaint on Jim.Location lost a priority package sent from postal location, by a postal carrier, to a postal facility and they said they weren't able to deliver it (to this post office during business hours) and then I needed to reschedule it. I rescheduled the delivery and it has never turned up from November 5th. I have informed delivery, and on at least three occasions I have been told that a package has arrived there and the staff said it isn't there. Ostensibly, it had to be there because it was scanned in, but yet they said they didn't have it.I was further told by Dave that packages delivered by UPS or FedEx or any other carrier do not show up in my dashboard on informed delivery. I picked up three packages the other day at least one of which was sent via post office yet did not appear on my dashboard and they could not explain that. But over the weekend suddenly I was getting blasted with messages from informed delivery telling me I was getting this or had that so I know for a fact they are tampering with my account. They will be held accountable, read further.I have dealt with the Postmaster, Rex,who was, at first, understanding because of that issue and then just recently said that it is me, and not the staff.Unfortunately that is not true, and when I was recording his response he let it slip that he might further impede my mail if I didn't stop my attitude, however my attitude is in direct relation to the poor service that I get at this location.Mr. Rex the postmaster maybe losing his pension because I do have a recorded verbal statement stating he would further impede my mail delivery. I have already complained to the OIG and I'm waiting to hear back from the Postmaster General for Vermont. He further states that everybody raves about his staff which, judging by the reviews here, is clearly untrue. Are you reading this Rex? You're a tool and I hope you have a good savings account out of my taxpayer money,because you're about to lose your job. Make sure nobody's taping you next time when you threaten to impede their mail.GROSSLY INCOMPETENT POST OFFICE.
