Cricket Wireless Authorized Retailer in South Burlington offers flexible cell phone plans with unlimited talk, text, and data, without the need for an annual contract. Customers appreciate the store’s excellent customer service, highlighting staff members like Connor and Gabe. Connor is known for being friendly, knowledgeable, and patient, helping customers with issues such as setting up new phones and switching to eSIMs. Gabe is praised for his professionalism, quick assistance, and ability to fix technical problems efficiently, such as SIM card issues. Many customers mention their positive experiences, noting that employees make the process quick, easy, and enjoyable. The staff’s helpful attitude and clear explanations create a welcoming environment, making it a good place to get a new phone or resolve technical problems. Overall, the store is highly recommended for its friendly staff, good service, and commitment to customer satisfaction.
Gabriel was very friendly and super helpful! He knew everything about our phones and gave great recommendations!
November 2025
5+ stars for customer service! Gabe was kind, efficient, and extremely helpful. He resolved my issue quickly and offered little tips and tricks for maximizing the life of my new phone. He was also great with my 6 year old who was along for the ride today. Gabe is a gem!
April 2025
I had an excellent experience yesterday buying a new phone and switching from AT&T to Cricket. Gabe was extremely helpful and knowledgeable! He made the whole process very quick and easy!