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February 2024 by Ginnette Dombi
Arrived at my Cricket home store in South Burlington, Vermont completely frazzled with a brand new phone - with SIM card issues - which made it an expensive NON working new phone! Fortunately for me, an employee named Gabe was behind the counter. While I was explaining the situation, Gabe was already in action fixing it! He was beyond knowledgeable, professional and efficient - the answer to my prayers!! I left mere minutes later - a VERY happy and satisfied customer!! Thank you Gabe! (Cricket - give Gabe a raise!)
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January 2024 by Beth A Kimball
Great customer service! I worked with Connor and he was an incredible help!!! I lost my phone and he, along with another very helpful co-worker were able to help me restore/set-up my new phone!!! This South Burlington location is a perfect example of what customer service is all about!!! Knowing how important phones are these days, Connor and his co-worker (great help, too), made sure I was completely satisfied before leaving their store!!! Thank you for your help!!!
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November 2023 by DragonicWolf
Great place to get a phone they are very kind and easy to work with and if you need help with anything they explain stuff very well
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November 2023 by Alana Huynh
Conner was amazing!I had an issue with having my old iPhone that had a sim trying to switch to the new iPhone that has eSIM. He jumped right on it as we came in the store and greeted us with a smile on his face. I was super frustrated with not knowing how do it myself ,and he helped me through it! He was very patient - Thank you so much Conner!
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November 2023 by Christine George
Great Company Great Sales crew AND Great Service.. 2 great instorein individual T work here. I would advise anyone to this awesome company.Timothy J Fraser !!!
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October 2023 by Floyd Ridgway
I want to leave this review because Gabe was fantastic and his boss Edwin too. They were able to give me the new phone all set up with all my data and pictures and everything that I had lost when my husband threw me into the lake. Just kidding!
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October 2023 by Dieujuste Minitor Skenshi
J’ai acheté un iPhone payé cash. 4 mois après j’ai appelé pour débloquer mon tel car je voulais changer de compagnie. Ils me refusent car selon eux je dois avoir 6 mois avec eux pour changer même si c’est mon téléphone. Chose qu’ils ont oublié de me dire quand j’ai acheté le téléphone et qui n’est mentionné nullement dans mon contrat. Ce sont des voleurs!!!
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October 2023 by Mission Kindness
Gabe is the best. I went to Geek Squad but they couldn't help. Gabe has advanced technology knowledge and fixed a complex technology issue. Gabe is very knowledgeable, helpful, friendly, and professional. Thank you, Gabe! Your expertise is appreciated.
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September 2023 by Rich Pearl
The guys were super helpful and efficient in getting this old guy w/his flip phone switched over to Cricket-- Might even get the wife w/her iphone to switch to a combined plan-- Thx so much!!-- Rich Pearl
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July 2023 by Judy Barron
The customer service at this cricket wireless store is amazing. The employees are so knowledgeable and so helpful.. I wish all stores had customer service like this!
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July 2023 by Deb Thayer
Went to cricket to transfer my son and my phone from Verizon to Cricket Gabe and Conor were fantastic very helpful and knowledgeable made the switch effortlessly. They were also very helpful occupying the grandkids with some crayons and paper . If you are tired of overpaying for cell phone service I highly recommend Cricket I have fantastic service everywhere I was unsure how the service would be but couldn’t be happier and I’m paying a third of what I was paying for with Verizon
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July 2023 by Abdisalan Sheikhbile
Great store with awesome people! Better service than I had with Verizon so far.
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July 2023 by Jenna Larose
I'm a customer of cricket and yet this is what their 'professionals' employees do while on thr clock. Harass their customers via social media. So unprofessional, distasteful, and disgusting. I can no longer follow their social media accounts, which is ment to show new releases & new promos.
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July 2023 by Julia Richards
I got my Moto over 4 years ago and was looking for an upgrade. The assortment they have of phones has improved!
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July 2023 by cynthia stephenson
Very helpful customer service. Swift transaction.Staff is very knowledgeable.Thank you for helping me.
