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February 2024 by Denise Smith
They have all the shoes could ever need. Over the holidays I left a bag there with newly purchased shoes and socks. When I couldn’t find them to wrap up and give to my kid, I called and they had apparently been looking for me. They had everything there waiting for me to pick it up! Excellent customer service! Thank you Journeys!!
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December 2023 by Jarrett Erwin
Only place I've ever seen charge you a pending charge, Then charge you again when the item actually ships, leaving the pending charge there for 8 days messing your bank account up
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March 2023 by Khang N
Friendly staff! I’d definitely come back
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September 2022 by Pinxiegxrl
so, I got black high tops converse shoes for back to school, they were about $60-$70. I loved the store! I gave it a 4 stars because they didn’t have the color I wanted in my size, which is fine, but it did make we a little disappointed, but the black is stylish too
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June 2022 by Khang Ngo
I’ve just got my first pair of converse here! Very Kind and friendly staff! I’d definitely come back
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September 2021 by Kat Garcia
Purchased my first pair of doc martens here; great service and super friendly and helpful staff!
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September 2020 by Avery Duval
Very nice staff
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January 2020 by randy Deso
Great store but the quility of customer service is not good and very pricey
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January 2020 by Darlene Booska
Nice girls
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December 2019 by Sophia Boltin
i came in just to be fitted for a pair of Dr Martens (ordering online on the Journeys website because there is a larger selection and i have big feet) and one of the employees helped me find my size, AND saved me from buying Vegan ones vs the original leather ones, by explaining that the leathers are easier to break in. after finding my size i talked to the other employee about piercings and other stuff. super sweet customer service. it was my first time in, but they went above and beyond :) definitely would recommend.
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November 2019 by Zewo Maluk
Great100%
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October 2019 by Cressida Dranker
Was in there last Friday night and the service was absolutely outstanding. They helped me with a shoe and insert problem for my son. I already purchased the shoes from somewhere else but they still helped me and I’m so very thankful for these 2 gentlemen. Keep up the great customer service! Thanks again Alan and Joey!
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October 2019 by William Brown
Alan helped me order my new leather boots
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September 2019 by Jackson Michaels
One of the few good stores left in the University Mall, Tory, Alan, and Joey are always so helpful. Only place I go to for my shoes
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August 2019 by Isaac Dagesse
I had gone into this store looking for dress shoes for a new job with little hope of finding what I was looking for. I was approached immediately by a man who asked me how I was and then struck up a conversation based on the shopping bags that I already had in my hands. He was pleasant and when I told him what I was there for he did an outstanding job at showing me the limited selection that they had in store. Ultimately I had to walk away simply because there wasn't anything that caught my attention but that man deserved a shout out for sure and for anyone that goes in while he's working, know that you're in good hands. I only wish I'd got his name.