Royal Group - Security & Fire Alarms is a third-generation family business located in Vermont, dedicated to providing the highest level of customer satisfaction. The company prides itself on professionalism, courtesy, and knowledge in all its services. Customers consistently commend Royal Group for their seamless and efficient service from start to finish. Many reviews highlight the friendly and skilled technicians, such as Carolyn, Tom, Matt, and Zev, who provide timely communication and support. They are praised for their ability to handle questions and unexpected challenges with humor and grace. Clients appreciate the thoroughness of the installation process, with technicians ensuring that customers feel comfortable and knowledgeable about their new security systems. The company also offers maintenance services, further enhancing customer trust. Overall, Royal Group is highly recommended for anyone in need of security or fire alarm systems, with clients expressing gratitude for the exceptional care and support received throughout their experiences.
Alarm install was fast, and the guys were very professional. I highly recommend the Royal Group.
January 2024
My builder recommended this group as the best—-and they were right!! Matt and Zev were very professional, pleasant and patient in reviewing all details with us. I would recommend them highly to anyone needing an alarm/fire system. Also, importantly, they provide maintenance.
November 2023
Fantastic crew to work with! From account manager Greg and to install crewman Matt, it was all seamless. I was also under a time sensitive situation and they were able to help me out and get things done for me. Absolutely an amazing experience.
