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February 2024 by Timothy McLaughlin
Jamaica Cottage Shop is wonderful. They provided exactly what my family was hoping for. From Josh who helped us through the design and purchase phase; to Fred who rescheduled right into three snowstorms until we finally got it right on a February day without a snowstorm; to Dave’s team (with Nate and Russ) who delivered our Florida Room (which we named Bugsy — because it will keep the bugs out). Thank you. Five stars easily.
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January 2024 by Susan Davey
Easy to order, great customer service, we are eagerly awaiting delivery which was super easy to arrange.
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November 2023 by Drew Bradley
Long drive but worth it. Only issues I had was the products ffered seemed expensive.
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August 2023 by Doug R
My wife and I bought a ******* Room kit, which was delivered to our home in ****** ** (5 hours drive from the *** HQ) on 7/26/23. When we unpacked the pallet a few days later we discovered that the rear wall beam was badly bowed, making it unusable and putting a halt to our building schedule. I thought to myself, "OK, this is where we find out what kind of company *** really is". On 8/3/23 I contacted them, spoke at length with **** in the ********* and ***** in the ************* and they arranged for one of their drivers to deliver a new beam to us on Monday 8/7/23. I was amazed by several things: the level of courtesy, care and professionalism they showed as they dealt with our situation; the fact that they sent their driver on a special trip to ****** to deliver our new beam; and how quickly they made it all happen. The new beam arrived on schedule and we were able to frame it into place right away. This really is the kind of customer service that deserves widespread recognition and a medal ! *** has earned our deepest gratitude and appreciation and we can't wait to finish assembling our ******* Room! ***************** ****** **
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August 2023 by Robert Scott Whipkey
My wife and I have now had two kits delivered from Jamaica Cottage Shop -- both have been incredibly smooth experiences. We have undeveloped land that has a very tricky access road. Jamaica's delivery drivers were masters at working their flatbeds in a pretty unorthodox environment. Our kits were dropped safe and sound -- super professional and friendly. I'd most highly recommend!
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August 2023 by Rob “RK”
Don’t buy a cabin kit. Sales staff is not knowledgeable and it’s a new person every time. Any issues after delivery was a nightmare. Many cuts were out of tolerance and unusable (notably the floors which are crucial)- they told me too bad and I sourced my own out of pocket. Even after pictures and hand planing them down. They don’t stand by their product bottom line. Maybe it’s the new ownership.
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August 2023 by Mark Erwin
Pallet delivered when scheduled. Received the calls when I was told I would receive them. Driver was great and put the pallet where I asked. All around great experience.
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August 2023 by Adrc134 S.
wow. i had been on their website a number of time and had spoken to a sales person and another young lady. so, i took a very long ride (1hr and not easy to get to). i arrived and went into the office. a lady came up to me and took me outside and directed me to the sad and overgrown lot. i was looking for the biggest building they had. the lady said "oh it's overthere in the trees". there were trees everywhere and small buildings everywhere. she said they were understaffed so she couldn't show me herself. i wandered around and finally found the vermont cottage tucked into the trees and surrounded by smaller sheds. it looked like it had been there for quite awhile. i was walking away and saw a woman "julie". she seemed nice and wanted to get me someone to help but by that time i was done. no sale.
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July 2023 by Shawneen M
The delivery driver set it down right next to where I'll be building it, which saved me a lot of work. He was friendly and very helpful.
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July 2023 by Cynthia W
I needed to replace a bucket in my decorative wishing well that Ive had for 35 years. They had just what I was looking for. Bucket is sturdy and well made. I made the trip to ******* to save on shipping costs. The staff was friendly and helpful.
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July 2023 by Audra W
Couldnt be happier with our experience of having **********, build, and deliver our delux outhouse.After staying at a lovely off-grid Cabin with a very charming outhouse we were inspired to invest a decent amount funds into having a comfortable outhouse for our ***** camp. The sales and design teams were both very excited to take on this project. Turns out, we were the first customers to place an order adapting one design into an outhouse. We started with The Nook and after some discussion, went with The Bunkhouse because the design included a storage loft and porch. There was quite a bit of back-and-forth about design features. Most of the conversations were JCS staff explaining how some design features wouldnt work well. I always feel good about working with a company where the sales staff are focused on providing clients with a good experience and great product instead of pushing the more options to pad the final invoice. The final design has two private and well ventilated stalls, a bookshelf, and 4 season insulation.
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June 2023 by Tom Kennedy
I really like Jamaica Cottage Shop's designs! I ordered the Equipment Shed Plans and was able to download them almost immediately with paper copies arriving just a few days later. I'm in construction but to find a design and plan that suits my needs with cut lists etc. is a huge time saver. Very happy with my purchase!
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June 2023 by Brianna Tarulli
Purchase and delivery process was as smooth as could be, even with a tricky delivery location! Horses are happy in their new run in shed!
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May 2023 by John Fox
I ordered some plans from Jamaica Cottage Shop. They were pretty easy to follow, but I've been building things most my life and look at the plans as a guide rather than detailed instructions. I appreciate the detailed cut and materials list, it makes prepping for the build a lot easier.I did have a small issue about the delivery of the plans and sent an email. I was answered back promptly and professionally with a clear explanation.The only reason I have given a 4 star instead of a 5 is that the plans are not available for download. They were promptly mailed out and I received them quickly, but my shop is setup to use a computer screen for plans and not paper, so I had to scan the document myself. Not a big deal, I'm sure that they feel that by making them not downloadable they are preventing piracy. But as it only took me about 5 minutes to scan the plans, I doubt if anyone intent on sharing the plans can't make it happen. Not offering this option is mostly impacting honest people who have kept up with technology.I must stress that this will not prevent me from ordering again. This is just my opinion.
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May 2023 by Tom Scott
I had two separate kits on one delivery from Jamaica Cottage and the process was impressively seamless. The kits simply slid off the truck and gently landed on my pre designated areas. Peter, the driver was very friendly and helpful in pointing out how the different sections contained in each kit were organized.Now on to putting the puzzles together.
