“Rich was fantastic. Made calling about a bill question almost fun! Lovely to have a real person answer the phone, and then to be super friendly and highly competent...bonus!”
“Justin was helpful resolving a problem I had with my steps not updating in the Health app. As we talked I discovered I could trade in my old phone for a new Apple 16 for very little change in my payment terms. I went for it.
Justin has been very helpful in the past when I’ve stopped by too. It’s a pleasure to work with him.”
“Amanda helped me today with an early upgrade. She was very pleasant and we had a great conversation while the new phone did an update and transferred my stuff over.”