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November 2023 by C H.
I am so thankful for these folks. I blew out a tire and was heading into the mountains on a donut with my child in the car. They discouraged me from continuing on the spare (I had already drove 250 miles on it) and spent 30 minutes calling around trying to locate a tire that would work for my SUV with a weird tire size. They found the tire for me and I was so thankful not to be on a spare when we encountered a snowstorm later that night in the mountains. Thank you thank you! Incredibly kind of them.
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September 2023 by Wayne S.
A good friend of mine with same size tires as my car went to Gilsto get a tire fixed that had a slow leek. She knows nothing about car repair. They told her the tire was not fixable. The car had only three thousand miles on in. Tires basically new. They told her she needed all new tires and all new sensors. She ended up with a bill for $1100. She told me this story A moth later. I felt so bad for her I said I would buy the old tires from her for my car. I took them to my macanic and he found a screw in the tire imedately. Fix the tire with a plug and put all four tires on my car and they were perfectly ok.
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August 2023 by Julia Imbarrato
A last minute flat tire appointment was quick and very reasonably priced! I’m only going here from now on- especially for tires!!!
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December 2022 by Christine Eastman
The people here are aiming to please. We were treated very honestly. We needed a tire alignment but we had worn out tires and were getting new tires in a week. Gill's aligned the bad tires and then aligned the new tires free of charge!!! Who does that?? Plus they got us in for an appointment very quickly so that out new tires wouldn't get damaged. I will ALWAYS go to Gill's when I have auto needs!! Thank you Gill's for your kindness compassion and great auto work!!
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September 2022 by Rodger Parker
A joke. Be prepared for extra work being needed.Not a chance this review was for another tire store . Theres only 1 in Springfield, Vt . Thank the lord for that .
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August 2022 by Skinless Puppy
The team here is amazing very friendly and knowledgeable found things that a big dealership overlooked and help me get my vehicle back on the road without charging me big bucks a dealership would have
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July 2022 by jaz
Springfield vt location they were so helpful and really went above and beyond when I hit a curb and had to have my tire replaced they walked me thru everything they saw when they had my car in the shop I learned something new as well as got it fixed for a reasonable price! Awesome staff they seemed genuinely happy to help me it was an all around great experience for such a bad situation thank you to Cait at the desk and Shane for the work
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July 2022 by A H
Kate and the team at Gills are absolutely incredible! They are timely, professional, and make every effort to keep the work affordable. I've had my tires and brakes taken care of there, and have been very pleased with the service (so has my dog who was welcomed with treats!). Kate is also a gem of a person, and so lovely to work with! I cannot recommend Gills enough.
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July 2022 by Bruce Merriam
if i could leave zero stars i would,drop truck off at 2:50 for 3:00 appt,drive by at 4:10,truck sitting where i left it,call the shop at 4:50 says they just brought it in,they close at 5:00,i asked if truck was gonna be done,worker said he doubted it,would have to finish it in the morning,told them needed the truck today,they were never gonna call me and tell me what was going on,i put up a stink,they finished the alignment,got truck at 5:30,will not be going back there or recommend this place to anyone
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July 2022 by Fallensinwrath
i have gone here a couple times now, and each time the customer service ive received has been 150%. these workers go far and beyond there jobs description to help the people who come through there doors. obviously there are some things they cant do, but i have not felt the desire to help a customer since ive moved to Springfield from other stores as i felt from these workers. if your looking for smart, clear, and effective car service this is your place.
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July 2022 by Brandon Heist
These guys are fair and could have charged me much more and kept my bad tire instead they informed me that the tire was repairable and even did it for me for really cheap!
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June 2022 by Sarah Simoneau
Very nice folks here. We have spent thousands of dollars here over the last year or two. I just hope that it's a coincidence that every time we get our vehicle back, something new fails. I'm hoping that it's just cause our vehicle is getting old. Otherwise, great place. They do tend to be short staffed frequently.
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February 2022 by Leslie O.
Got an oil change here for $100.. yeah.. you are reading that right.. and then they charged me extra $ for a service I did not ask for... want to know what that simple service was? Putting air in my tires and simply shutting off my tire sensor in my cars settings. Prices are NOT reasonable. You won't catch me coming here again. 3 stars is me being generous. Go somewhere else, save your money.
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January 2022 by Rachel Stratton
So friendly and fast. I had 4 tires put on and it took about an hour. Great place to go for new tires!
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December 2021 by Lisa Gonyea
Got me right in, two days early from my appointment to get tires changed over! Ran over something, tire was losing air. Thank you for the snacks and laughs
