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October 2023 by Alex
Very accommodating, fast, friendly and skilled.
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July 2023 by Kristina Brown
They are always available to answer questions! Hands down, GREAT people! Highly recommend.
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May 2023 by Nick A
Got me inspected right away! They even fixed my truck cap tail light without asking. Great service
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March 2023 by Josh M.
Excellent folks to deal with. They have always gone above and beyond to take care of our vehicles. Very honest and reasonable with pricing. They have also been willing to help with simple things last minute like battery issues right before a road trip. Highly recommended.
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August 2022 by F G
I can not recommend 253 Auto enough. I have had my 2004 Accord worked on at a few different shops around Stowe and I feel like I can trust 253 Auto the most.Services: Transmission repair
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January 2022 by Caitlin Gillespie
Was on a weekend ski trip and had some issues closing our hood latch on the way out of town. Stopped by 253 Auto and the friendly staff helped us so that we could safely get him! Great service thank you!
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January 2022 by Julia Rogers
I always get great customer service at 253 Auto since I started going there. The staff are friendly and - critical during covid -fully vaccinated and wear masks around their customers. They've been wonderful to work with and I recommend them!Service: General repairs & maintenance
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October 2021 by Rebecca Britton
Please don’t bring your car here. First off the communication is horrible. I brought my car in with 1 issue I got the car back with 4 new issues. They don’t test drive the vehicle after they do work. They called to say it was all set and I paid over the phone. No communication that there were additional problems until I look at the receipt. When I called to tell them the car was in even worse shape then when I dropped it off they said they would call me back and never did. I ended up having to tow the carto a different mechanic. I always have so much respect for mechanics and what they do but this experience really scarred me. Please go to willie’s or a different mechanic. I just don’t want anyone to go through what I went through. As you can see in a different review the company was sold to a different owner in the last year.Services: Brakes
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September 2021 by Kristen Novak
This is the absolute best place to bring your car for any reason! They are so considerate and helpful any time I need them. I've used them for everything from my routine inspection and oil changes to more serious issues like brake work and emergencies. Wonderful people and top notch service that is beyond compare!Service: General repairs & maintenance
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May 2021 by Joe Sullivan
Good lacal non cooperate option
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February 2021 by Aaron Lafferty
Communication goes a long way.
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January 2021 by Richard Halsted
I took my vehicle in TWICE for them to fix an issue and after over $600 invested, my vehicle is STILL making the same horrid noise I set out to have fixed. The woman at the desk told me after my second visit that the ball joints had minimal play and didn’t need replaced yet. (What I originally told them that I thought was the issue- ball joints) After calling them from a friends phone because they wouldn’t answer or return my calls on my personal number, they proceed to tell me that the ball joints need replaced now???? The owner/mechanic blamed the woman (led to believe it’s his wife) at the front desk for not telling me what he told her to tell me... Then he proceeds to tell me that “$600 invested isn’t that much money” for my type of vehicle!!!! Mind you, my vehicle still hasn’t had the original issue fixed! What a joke!!! Total BS communication skills and very unprofessional in many ways. That’s great if you discover other issues while fixing the original issue that the vehicle was brought in for but not even taking the time for a quick test drive after “fixing” it to ensure that issues have been corrected is pure laziness. The goal of a mechanic is to fix the issues that the customer brings to you, not make them toss money at their vehicle and your shop while you GUESS what the issue is. Poor excuse for an auto shop. Strongly suggest taking your vehicle elsewhere unless you want to get the money dumping, run around, guessing game option from this establishment.
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December 2020 by Betsy Alden
I was recently visiting Stowe, Vermont and saw my tire light come on. I stopped by 253 Auto Repair and Patrick and Bronwyn were very kind and helpful to me. It turns out that it was the spare tire (that is connected to the tire light on my Toyota Highlander) light that actually was the problem. Patrick took care of filling that tire and I was on my way! I highly recommend this company and appreciate their assisting me! Best wishes!
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October 2020 by Juliette A
Bronwyn and Patrick are total pro's - incredibly reliable, knowledgeable and more than reasonable price-wise. I trust and recommend 253-AUTO for all your auto needs!
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September 2020 by Leslie Magee
Very disgraceful shady transaction. Set up an appointment to have vehicle fixed and inspected. Mechanic had looked vehicle over and gave am estimate if what repairs were needed & cost of around $300-350 to repair and inspect. Did not get truck in for 2 days after it was dropped off....$735.00 later, still not inspected. Stated the estimate was just for parts...I call BS! Thanks for nothing!