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October 2023 by Julia Allen
My husband and I brought his late mother’s jewelry in about 15 years ago. It was a very positive experience, so I recently brought a good friend in with her late mother’s jewelry. Totally different reception. Left the store apologizing to my friend for suggesting we go in there. It’s a beautiful store, but Jennifer made us feel like gum on the bottom of her shoe. I was surprised and disappointed.EDIT: I see your response. I promise this is not spam. I may have mistakenly named our greeter “Jennifer” - this visit was real and disappointing. She identified herself as co-owner.
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October 2023 by Julie Littky-Rubin
This place is amazing--beautiful offerings in a lovely serene setting, owned by extremely kind, fair and knowledgeable people.My fiancee and I were visiting Stowe, VT in September, and saw an ad for Ferro's jewelry store in a magazine in our hotel. The ad contained beautiful pieces, and we made a mental note to find the store.The next day after we hiked and were on Main street, we fortuitously spotted the store. We went in and met the owners, Bryan and Stephanie Ferro.In all honesty, we had no intention of buying ANYTHING--we are not generally the kind of people that purchase fine jewelry on vacation, but there were a couple of things in their cases that just drew us in.Bryan was SOOO nice and friendly and helpful and not at all "salesmanny"....We had just gotten engaged and knew in the upcoming weeks/months, we would be looking for a ring for me and for wedding bands for both of us. Again, we fully expected that we would look, enjoy, and buy when we returned home.However, Bryan showed us how he could take one of his exquisite stones and put it into a ring that would complement my fiancee's. He then worked his magic to construct something that we both loved. Short story long, we left there thrilled, having ordered an engagement ring for me and two wedding bands for both of us.A few weeks later, my fiancee confessed that she was not in love with the ring I bought her. We went back to the local jeweler (a chain--I have learned SO MUCH since THEN!) where I purchased it, and they advised because it was a custom order, we were stuck; no refund even with penalty, no redesign...nothing.My fiancee said, "let's call Bryan at Ferro's and see what he can do." He helped guide us on our options, but then texted us a ring that he thought she would love. She did. Not only did we end up buying an absolutely incredible sapphire and diamond ring that was 100x more spectacular than the one I chose initially (see below), but we also decided to buy some earrings that we saw on his website. He gave us a very fair price on both, and Fed Exed the jewelry to us. He and his wife even offered (which we took them up on) to consign my "misfire" (which is beautiful, but nothing close to what we ended up with).I feel a little weird about having bonded with a jewelry store owner we fortuitously met one afternoon while on vacation in Vermont, but we did, LOL. Bryan now feels to us like a very kind, knowledgeable, trustworthy friend with great taste, you can count on to steer you right.I can promise you, even though we are in Florida, we will NEVER again buy a piece of jewelry from ANYONE but Bryan and Stephanie Ferro of Ferro's jewelers! And in all honestly, it also makes us feel good to support a small business like theirs.They have a great website and an awesome store if you are ever in Stowe. I promise you will not be disappointed!
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October 2023 by Natalie Sharp
I recently had the pleasure of shopping at Ferro Estate and Custom Jewelers in Stowe, Vermont and I must say, it was an excellent experience! My fiancé and I discovered their store through a magazine advertisement and were impressed with their vast selection of high-quality jewelry. What's more, Brian and Stephanie were incredibly knowledgeable, patient, and committed to ensuring we were completely satisfied with our purchases. Despite living in Florida, Brian went out of his way to provide us with excellent customer service, spending time with us on the phone and email. I highly recommend Ferro Jewelers to anyone in search of beautiful jewelry and exceptional customer service.
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October 2023 by kim gellatly
We’ve just come home from Ferro jewelers with an absolute treasure and we’re so grateful to Brian for his knowledge, expertise and excellent eye. When we retired 4 years ago, we bought a much smaller house and downsized a lot, but still ended up renting a storage unit. Boxes upon boxes of heirlooms from my husband’s family were stowed away til we could figure out what to do with everything. The July 2023 flood figured it out for us. Among the sodden ruins, though, we found treasure! My husband’s grandmother’s jewelry, long since relegated to old tattered boxes inside boxes inside more boxes “floated to the top,” so to speak. Once unpacked and laid out on towels to dry, we found some lovely pieces of no remarkable value, but pretty cool just the same. A ring turned up… the band had been cut in half and bent open. And of course it was filthy. I was sure the three stones were fake and I just left it sitting among the jumble of costume and 10k gold bits and pieces for a few weeks. Anytime it caught my eye, though, it made me wonder. One day, we decided to pop in to Ferro just to have Brian confirm the ring was costume and of no value. I was laughing as I pulled it out of my purse, half-embarrassed to be inquiring about junk jewelry. Brian knew what he was looking at right away… and he wasn’t laughing! But he was smiling as he studied it! It turned out to be an Edwardian era ring with three old European cut diamonds. It was a treasure of antique craftsmanship begging to be rescued and Brian advised us on the best way to do it. And that’s what we picked up today… an absolutely gorgeous piece, restored perfectly to its original intricate design and made to last for many more generations. As if that weren’t more than enough, Brian’s genuine enthusiasm and admiration for this ring made it all the more special! Someone as knowledgeable and experienced as he is loved this ring! As do we now! His price for resetting the ring was more than fair and we’re so grateful! Thank you so much, Brian!
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August 2023 by Erin Kelly
Bryan and team recently completed a custom wedding band for me, and I cannot be complimentary enough about Ferro Jewelers. My project was a bit tricky, but the ring is literally perfect in every way, Bryan's communication and customer service was outstanding, and their operation as a family-run business in a small town only enhances the already exceptional experience. My husband and I love across the country, but we'll absolutely go well out of our way to do business with Ferro again in the future.
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August 2023 by Jennifer Sanford Spina
This jewelry store is amazing! Brian and his lovely wife’s jewelry is just stunning! I come here whenever I’m on vacation and it’s always a pleasure. Just bought a STUNNING ring that I adore! Thank you so much!! Can’t wait to do business again the next time I’m in the area.
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June 2023 by Ashley M.
I was just looking in your window when your rude salesperson/owner wearing white pants came out and was SOOOooo rude to a man with his beautiful dog in front. The dog pee'ed on a flower box...dogs do this. She came flying out with a hose and was awful. He was put off by her rude behavior. He looked like he has means and likely buys jewelry. I will never come in your store again and I hope he doesn't either.
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June 2023 by Sarah Richardson
If I could leave more stars I would! Ferro Estate & Custom Jewelers took a funky idea I had and made it a reality. As a running coach, it was devastating when I slipped on ice and broke my ankle. Yet the road to recovery was an extremely valuable experience and marked a turning point in my life.When I had the hardware removed I proposed what I thought was a crazy idea to Bryan Ferro, who perked up and immediately and brainstormed a transformation of the metal plate and screws I presented to him. We decided on a bangle/cuff bracelet.Before I knew it, John - in house custom jeweler/metalsmith - carefully and meticulously curated a custom piece that represents strength and resilience. The bracelet reminds me daily that beauty can be crafted out of challenges and healing is an ongoing process. I love it more than you'll know!I would not have this token of resilience without Ferro Jewelers. Their customer service, listening skills, creativity, and custom work is unmatched in my opinion. I can't thank Ferro Jewelers enough for creating a meaningful piece of jewelry I will proudly wear for years to come.In Appreciation & Gratitude, Sarah R.
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June 2023 by Diana carolina
Brian did a beautiful job with all of my requests. He created a gorgeous eternity Diamond band out of an old bracelet, a beautiful custom piece with sapphires I had inherited and took great care in resizing the Diamond ring which is a family heirloom. I absolutely love all of pieces he created. I look forward to working with him again.
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June 2023 by Wendy McDonough
I am happy to sing the praises of Bryan and Stephanie at Ferro Estate and Custom Jewelers. They expertly guided me through the creative process of taking my Mum and Dad's engagement, wedding, and celebration rings and fashioning a stunning pendent. The precious stones were removed, cleaned, the gold melted down, a mold was created. This gave me the opportunity to make adjustments to the design. It was a wonderful collaborative experience using their expertise and my vision to create a piece of jewelry that is priceless to me.
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June 2023 by Gus Halper
Bryan is not only very skilled at what he does, but he is communicative and kind to bat. With his expertise and patience as we worked through it all together, I was able to get my fiancée the exact engagement ring she’d always dreamed of at an incredibly reasonable price. We couldn’t be happier and more grateful for that.
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June 2023 by Loralie Demar
Brian and Stephanie What a beautiful ring I brought this ring in it was opal, and I really loved the sapphire this amazing jewelry store and there skills. Don’t only do terrific work. Their customer service is amazing too
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June 2023 by Cloe Shelton
What a great experience! Everyone has been so easy to work with. My custom rings are more beautiful than I could have imagined.
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June 2023 by Nathan Caughel
Bryan is great to work with and listened very well to the requested features I was looking for in an estate piece. We exchanged a few emails and texts, and then months later I came by his store in person. I'm very happy with my purchase and would highly recommend Ferro Jewelers.
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May 2023 by Erika Gaudreau
I cannot say enough about Ferro jewelers. Bryan and Stephanie are amazing. I’ve worked with them on everything from simple repairs, to a creative project that celebrated the life of a dear friend who passed. In each instance they listened to my ideas and put together a plan that met my needs and my budget. They are thoughtful and detailed-oriented. That combination makes some of the most beautiful jewelry around.Highly recommend going in for a visit. Don’t be surprised if you walk out that day with something that you love.