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November 2023 by David
The crew that came to my condo were excellent. They even came a few minutes early as requested. They stayed until every question we had were answered. They provided resources to a local company for me to pick up a router as well as walking me through the steps to plug it in. I will be a dedicated customer moving forward.
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November 2023 by Mac Nurse Manager
Wonderful service from Luke at Stowe Cable! He got us up-and-running with fiber in record time, and our internet is faster than ever. Keep up the great work!!
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November 2023 by Michael Wenzel
Great customer service (for an ISP) but otherwise, garbage. Stowe cable is the only ISP available to me at my current location in Stowe, I've lived in town for 10 years and it's been expensive, unreliable and annoying for much of it. I pay $135 for 100mb/s upload times, whereas people nearby who can get Comcast or FiOS pay literally HALF of that for 1 GIG upload speed. 10 times the speed for half the price. It's a travesty.
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September 2023 by Mary Feeny
Shane and Brett just came by to install the TV streaming app. Great cuatomer service, kind sevice staff and a good product. Thank you Stowe Cable.
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September 2023 by Robert Robinson
Continue to be disappointed in the quality and reliability of Stowe Cable's service. Consistently "buffers" while trying to watch normal programming on a nightly basis. No answers from anyone as to the cause of the recurring issue. Frustrating.
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August 2023 by Tina Hernandez
Stowe cable came to install internet at our home yesterday. Lucas and Shane were very professional and informative about the service. They were courteous and did a great job. I highly recommend them.
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August 2023 by Jennifer S
I highly recommend this business, Shane L. and Lucas S. did a super job getting internet to my new home. The weather was terrible for the outside work and they completed the work both inside and out with stellar positive attitudes. Once completed they patiently explained everything to me. I am looking forward to having a people friendly internet service provided as well as super speed!
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August 2023 by Bryan Gallery
Thank you to the entire Stowe Cable team for making our switchover to your system seamless and positive. Friendly, knowledgeable, and great to work with a local team. Thank you!
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June 2023 by Cody Mix
Upgraded from DSL to Stowe Cable fiber for a variety of reasons and am so far very pleased with the the level of customer service and also the upgraded connection. Shane installed the hardware in the most logical place in the house after a quick conversation and we were up and running within an hour. Customer service has been excellent even receiving a phone call post-install to check how everything was working and if I had questions. This is the difference between the big players and a smaller local option and I could not be happier moving to Stowe Cable.
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June 2023 by Phillip Mayfield
So there is no guide to the app or at least I can’t find one. There is a guide to TV shows. So since I installed the app it has overwritten the CC button on my remote for my Panasonic. I cannot turn CC off and it fills about 20% of the screen and is not synced with the screen (delay of about 3-5 seconds). Makes Stowe Cable unusable for sports and very intrusive for most TV shows. Not a good choice if you stream Stowe Cable.
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June 2023 by Cecelia Ellis
Great service installation by Shane polite. Was on time informative about my questions .highly recommended. Thankyou. Bridget was great as well .the internet service is great wish I had changed a long time ago. Highly recommend
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May 2023 by Michael Langlais
Really pleased with Stowe Cablevision's work to run fiber down Nebraska Valley and all the effort they put in to organize the hookup to the house. Shane in particular was great as we had to chat through options for navigating the internal wiring through our somewhat awkward utilities space. Also appreciate the communication from Brittany and the rest of the team getting all the details sorted. Too soon to comment on overall connectivity performance, but in terms of customer service around getting wired up and switched over they did a great job.
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May 2023 by Laura Cushman
My experience working with the Stowe Cablevision team has been a good one. Brittany, Kyle, and Shane, were all very helpful. I called on Monday, Kyle was here to figure out what needed to be done that same day. Although I was initially told the whole process could take up to two weeks, Shane was here on Wednesday, and my internet was quickly installed. They were professional and efficient.
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May 2023 by Cyril Brunner
Thanks to the entire Stowe Cable team, especially Shane for making our installation process seamless. From Stowe Electric replacing poles, to hanging the fiber to installation happened in less than a month which is pretty amazing. Regular communication from the office (including a follow-up after installation which was nice) made things easy. Thank you!!!
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May 2023 by Leslie Tucker
Great job by Shane from Stowe Cable. He came to my house today to do an upgrade and was professional, polite, helpful and called to let me know he could come early!!! Hit on all the important marks for great customer experience. Thank you Shane!
