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October 2025 by Daniel Merchant
Worst customer service ever experienced. This store covers most of Northeast part of Vermont, so many customers must travel 60 miles or more. However, they close whenever they feel like, not honoring their posted hours of operation, even with the employees still inside the store. Even after being told by the owner to return the following day, Sunday, they are closed again for Columbus day on Monday.
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September 2025 by Cameron Green
Such polite and friendly employees. Every time I stop in here it's a painless and quick process.
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July 2025 by Michelle N
I purchased over the phone some pottery at a Stowe gallery that does not ship any of their art. Living in Chicago, I reached out via email to this nearby UPS store to see if they could possibly pick the pottery up, carefully pack it and ship it. John responded within 24 hours that he would be happy to do so. I received the items today, which were securely packed and undamaged. I am thrilled and would recommend this UPS store to anyone wishing to safely ship fragile items. I was super happy that they were willing to pick up the items, too! Totally awesome transaction!
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May 2025 by Judith Keech
Always nice and ready to help!
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May 2025 by Christina Young
Fast. Great services.
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May 2025 by Matt Brayton
Just received the vintage lamps you packed and shipped for us. Amazing job! No damage to these valued items. Thank you!
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April 2025 by Lisa Fenton
Welcoming staff, clean, well kept store. The gentleman that helped me was attentive to details. I will come back to this location again.
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January 2025 by Alex Lower
No posted hours. Charged $7 for a cardboard box. Shipping it would probably be a few hundred.
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September 2024 by James Arnott
Truly poor service and overall a very bad experience.
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July 2024 by Stephanie Stone
Friendly staff, quick service, fair prices
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April 2024 by Kevin Finch
They are very reliable
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April 2024 by Leota Andrews
Acknowledged me and other customers just as we entered.
That felt nice
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March 2024 by Kathleen James
I always enjoy personal and professional interactions, with great manners. Employees are extremely efficient, knowledgeable and the store provides a wealth of services beyond shipping.
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March 2024 by Mary Lou Kopas
Nice people, many services offered
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December 2023 by David Lipton
The robot that answered my call refused to put me through to a customer service agent, unless I had the tracking number. The reason for my call was to OBTAIN the tracking number. The robot kept me running around in circles! AAAAARGH!!!!!
