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March 2025 by Johnny Azer
BUDDY and STEVE are the finest craftsmen this side of the MILKY WAY GALAXY. The tiles, paint jobs, and new shower, and carpeting is beyond world class. Coolest guys ever personality wise coming in to fix my place in ages. THEY DESERVE SUCCESS. They work super hard and do PERFECT WORK.
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February 2025 by Aaron Bartemy
GREAT TEAM TO WORK WITH, ALWAYS ON THE OTHER END OF THE PHONE !!
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April 2024 by Carissa Hess
This company is exceptional to work with! They provided commercial snow removal services for us this season. They are super responsive and reliable. Matt, Trista and everyone on there team are a pleasure and I look forward to working together again in the future.
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April 2024 by Danielle Dragon
I just want to say thank you to Zachary Deso-Walker and Matt Swann at First Response Labor LLC for going above and beyond to help me with getting my vehicle towed to them and getting it fixed. It was a last minute after hours call to them and even though they don’t have a tow truck yet they figured out a way to make it happen! This is not the first time they have helped me out and got my vehicle in last minute when I was in a real bind. I would highly recommend this business to anyone who needs auto repairs or any of the many other things that they do. It’s a great family owned company run by good caring local people!!
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March 2024 by Zach Deso-Walker
Great company with great employees.
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December 2021 by Ashley St. Gelais
Matt and his team are wonderful in finding the root of the problem and getting it fixed. They've helped countless times on projects at my own home and properties we manage, from moving to tree removal to renovations of properties. We couldn't do what we do without team members like Matt and his team. Thank you, Matt!
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July 2021 by Riley Bockus
I was followed by someone driving one of their vehicles. I was tailgated for miles and I do not drive like an old lady. There is no reason for this type of behavior. This type of behavior was very much like road rage. The driver needs to learn how to drive. Have some patience and respect for other drivers. When I turned onto a side street my vehicle was almost hit they drove so close. If they act like this when they drive I would not want them to do anything for me let alone try to move my things from my home or do something on my property. I would not recommend this business.
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April 2021 by Logan Bean
Very professional, caring , honest , and most importantly very knowledgeable ! Definitely super happy about the work I received!
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April 2021 by John Engell Jr.
Moved 20 minutes down the road. Liked the idea of a firefighter owned and operated business so chose this company over the competition. My belongings mostly consisted of boxes then several media units, an entertainment center, couch, recliner, and a couple curio cabinets. Movers were right on time and kept me updated on their progress, which was appreciated. However they dropped my tv and broke the feet off so it wouldn’t stand up. Bit disappointing to move into a new place and not have a tv to use over a 4 day holiday weekend. The boss of the company did order and drop off a replacement stand that I have to find time to install. Would have preferred he get the make and model of my tv and just order the proper replacement part directly from the company so my tv was the way they found it. The movers left behind some things at my old place which they said they either couldn’t fit in the truck or were afraid to move because they might break. So had to ask the homeowner to store the items for me and I have to rent another truck to go pick those things up. Anyway, two of my media shelves were all smashed up. And one of my curio cabinets was missing the glass doors, which the company found four days later and returned. When I received the invoice ($915 for 8 hours of moving) I asked the employee if they’d consider some discount for badly damaging two of my five shelving units which are quite expensive. The employee talked to the boss Matt and he said that’s just part of the moving business. And that their company was supposed to provide me a waiver to sign which precluded them from any liability. However they never mentioned this waiver and I never saw it nor signed it. The employee said this type of furniture is commonly damaged during moves. These exact pieces had been moved twice previously, from 5 hours away out of state, then again a couple years ago in state. Never had so much as a scratch with those movers, let alone this much damage. Majority of my things had muddy fingerprints all over them. Overall a pretty underwhelming experience. Would not recommend.
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June 2020 by Abigail Shumway
We had a great experience with the First Response Labor team. We were looking for a used play set on Facebook Marketplace and needed them to disassemble, transport, and assemble it for us. I was chatting with a rep from their team over the weekend when we found one and needed to move fast. They were quick and polite and got us everything we needed to jump on the purchase in time! Their team checked in before the move, and took the time to be thoughtful on set up of the play set thinking of things like swapping out bolts for ones that would be better for the slide so the kids would not get scraped by a bulky bolt. I would highly recommend them and we are looking into more work with their team because of this great experience! Thanks to Matt and his crew!
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April 2020 by Debbie Stell
I just want to give a huge thank you to
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February 2020 by Rosie Johnson
First Response plows for us here at Sunset Terrace and also do other work. They are punctual and when asked to do something they do it without a problem. First Response does our plowing now and we are so pleased to have them. Great job!!!!
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October 2019 by JoPhyl Abruntilla
The two young gentlemen that arrived to do the repairs on building were polite and did an excellent job. I would definitely recommend this business for hire!
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August 2019 by Ryan Wimble
Awesome group of local people who care for their community and beyond. After being shot down and told to go to First Response after reserving a uHaul with another local shop, I called outside their normal weekend operating hours and a woman was able to drive to the shop and help me immediately and rent me a truck - crisis averted. I was also called after returning the truck (and dropping the key in the drop box). The employee stated they had no keys and called me several times looking for them. A few days later I received another message from the same person apologizing for the mistake. Again, great customer service and assistance.
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March 2019 by nicholas bourdon
Working there currently. Good group of people. Everyone works hard and cares about the work that they are doing. Matt the boss is totally accepting of family issues or healthcare appointments and understands from time to time that people need to miss a day of work.
