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February 2020 by Tyler Tomsen
Very dishonest company. They were hired by Geico to tow our car from Hinesburg to Charlotte(8 miles). They towed it 70 miles to Swanton in the other direction and asked for 1800 dollars. 5 hours later they told us where our car was. Geico said it was fraud and that they do this often. The police were involved, they lied and said they were having computer problems. Avoid this company at all costs.
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February 2020 by Kristen Phillips
I can not express how wonderful of an experience I had here. They truly saved the day for me. I was 2 hours into my 5 hour commute home from college, when my tire burst and all the rubber peeled off. I was unable to get the issues resolved myself, so I called AAA. Towline Auto Repair showed up and the man was absolutely fantastic and helped try and change the tire while I waited next to the car. Unfortunately, the tire wouldn't budge and he said we needed to get the car towed. However, Townline Auto Repair was closed for the night, but they were amazing and took my car in and stayed 45 minutes fixing the car, even after hours!! I was greeted by the nicest receptionist and her adorable dog! I highly recommend this autoshop as they truthfully go out of their way to help their clients and they saved the day!! I was able to drive my car home for the remaining 3 hours of my commute and make it home safely and avoided having to be stranded in Swanton for the night.
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February 2020 by Julie Corey
A BIG THANK YOU to Townline Auto and Repair for pulling me out at 4:24 this morning, on time and very professional as well as fast made my horrible day turn right around to a Great day. Thank you ssoooo much you are the best!
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November 2019 by Justin Zielinski
Very nice people to deal with.
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September 2019 by Zachary Lees
had my car towed back to the dealership for an issue. the next day they called me back demanding payment for remainder of balance that my warranty would not cover. I told them to send me an invoice as the dealership would pay and i did not feel comfortable giving my credit card over the phone. woman told me they would tow my car back from the dealership then; she pretty much tried to extort me by threatening taking my car. I said no way. send me a bill. turns out she then called the dealership and demanded payment or that they would tow my car. extremely unprofessional. the only reason they are still in business is because people are desperate when they need a tow. stay away if you can avoid them! I should add the tow driver himself was a nice man and competent, but whoever runs their office is hostile, rude, and threatening.
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August 2019 by Louis W.
I keep my boat in the water from late June, until mid September. Consequently, my boat problems occur when the boat shops are at their busiest. My last two repairs took eight and six weeks respectively. This July, I decided to take my problem to an auto repair shop. Townline Auto had been recommended by a friend, so I brought them my current problem. Townline had Me back on the water in three days.
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February 2019 by Scott Brooks
Have had my cars inspected for years there, efficient friendly service. Hired them to tow for me. Couldn't have asked for better service won't look elsewhere ever again. Chase and his crew are wonderful. My customers appreciate care with their vehicles and Townline makes all the effort to deliver that service.
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February 2019 by Nathan Howard
Called last minute to get my inspection done and they got me in within 3 hrs, very warm and welcoming people, kind and easy going place.... Will always go back to them for anything related to my vehicles.
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November 2018 by HIBBIE
People are mentally challenged. Towed my 2018 GMC pick-up, that is under warranty, to the wrong dealership. Yes it does look like a Chevy. They towed it on a Saturday afternoon and instead of leaving the keys in the drop box they left them in the ignition over the weekend. The Chevy dealer had no clue why the truck was in his yard. Come on AAA you can do better than these people. I believe the positive post on here must have come from their employees and family members. The women answering the phone needs some customer service training to say the least.
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November 2018 by Paul Demsky
Young man who responded to the call was very nice and helpful. They were here exactly on time their txt msg told me. And they came a loooong way to give me the roadside assistance that I needed on a cold snowy day in VT.
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September 2018 by Nicole Draper
Townline is great. They are very trust worthy and reliable. I would recommend them to anyone.
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September 2018 by Raymond Garrison
They do good work
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June 2018 by H B
What a rip off! Driver showed up 5hrs later then quoted & wanted $40 more on top of my insurances $75! (A 6mile tow!)
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April 2018 by Michael Mandolese
These people are awesome!! I was traveling thought VT and needed service in a pinch . They were friendly and very attentive to my needs and I must say I am a very demanding person . I would recommend to anyone who need service.
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February 2018 by Lisa Judge
Saved me when I needed to get my car inspected!
