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May 2024 by K W
Possibly the absolute worst customer service. The postmaster should either retire or find a different profession. Just a simple hello, thank you or your welcome would be sufficient. A scowl on her face and a horrid attitude and not even on word sure sets the mood of dreading to pick up your package or have anything to have interact with her. Customer service #101 greet the customer.
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November 2023 by YoBoy Drock
The odd hours make the consistently unreliable service far worse the I would have imagined.
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July 2022 by Ethan Tessier
Somedays they leave packages somedays they don’t ever since Mike left the place went down hill people these days don’t go the extra mile
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July 2021 by Google user
Hardly ever get packages delivered to my house. 95% held for pickup, and I don't find out until after they're already closed. Limited hours to begin with. Complained to NE Postmaster, my state rep, to no resolution. Always told the USPS is shortstaffed and experiencing higher volume (service was already terrible before the pandemic). Well...maybe, hire more people. I hear some people may be looking for work right now. Or don't accept shipping contracts (Amazon??) that you can't handle. I want to support the USPS, I really do. But supporting something that doesn't work is just ridiculous.
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June 2021 by Didi Pershouse
Absolutely wonderful and magical place with old fashioned brass mailboxes, nestled in the back of a village store, that went above and beyond during the pandemic.
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February 2021 by David McKinley
Hardly ever get packages delivered to my house. 95% held for pickup, and I don't find out until after they're already closed. Limited hours to begin with. Complained to NE Postmaster, my state rep, to no resolution. Always told the USPS is shortstaffed and experiencing higher volume (service was already terrible before the pandemic). Well...maybe, hire more people. I hear some people may be looking for work right now. Or don't accept shipping contracts (Amazon??) that you can't handle.I want to support the USPS, I really do. But supporting something that doesn't work is just ridiculous.
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July 2020 by Colyn Case
Reliable, predictable, economic, thoughtful. I don't understand the complaints. I don't think it's actually in the job description to deliver your package up a long driveway if you are on a rural route, for example.I always request USPS shipping. USPS thinks it's still worth it to have an office in my town, can take my outgoing package TODAY (not like FEDEX), can find my house (not like UPS), has a real person in the office I can talk to, forwarded my PO box mail to my rural route during the pandemic. Great service. I hope they survive.
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September 2019 by Morrigan Hill
COMPLETELY unreliable for deliveries, and they even dishonestly mark deliveries on amazon as "out for delivery" when what they actually mean is they'll drop a slip in your mailbox telling you to come pick it up during their strange and uncooperative operating hours.
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September 2019 by David Joyce (Dave)
Simply unreliable for delivery of packages of any size. Frequent visits to the Post Office to collect mail are a necessity in Thetford Center. The odd hours of business make this a real difficulty.
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August 2019 by OTTERS Streaming
COMPLETELY unreliable for deliveries, and they even dishonestly mark deliveries on amazon as "out for delivery" when what they actually mean is they'll drop a slip in your mailbox telling you to come pick it up during their strange and uncooperative operating hours.
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December 2018 by Kathy W
called for help tracking a pkg. Put on hold. Never came back to the phone. Very Poor service.
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November 2018 by David Joyce
Simply unreliable for delivery of packages of any size. Frequent visits to the Post Office to collect mail are a necessity in Thetford Center. The odd hours of business make this a real difficulty.
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November 2018 by Blair
They never deliver packages. Claims to be a “rural” P.O..... maybe twenty years ago but the UV has grown. Nice people who refuse to do their job.
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September 2018 by Blair Howell
They never deliver packages. Claims to be a “rural†P.O..... maybe twenty years ago but the UV has grown. Nice people who refuse to do their job.
