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October 2023 by Saddie Moulton
We ordered a mattress from Big Barn and highly recommend them. Customer service was excellent, we were well informed about our options and kept up to date on when it would arrive. The team was wonderful to work with, always friendly and available to answer questions. I cannot say enough great things about the experience, Big Barn and the team!
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October 2023 by Tiffany Kilburn
We will NOT be doing any business with Big Barn Home Center after picking up our chest this Saturday. They not only told my husband after he ordered a dresser that they would be willing to meet us with it in Montpelier, but now they have gone back on their word and will only meet in Williston. While on the phone with them, the customer service lady told me what my husband had told me was a lie and she never said it could be delivered in Montpelier, but that EIGHT hours wasn’t enough time to contact us that the dresser wasn’t in stock and it had to be ordered, and the email states when it will be in stock(to which it does not!) it just states “we’re getting ready to ship your order”, and then the shipping method is “customer pick-up”. The website also states they don’t deliver outside of the service area(Vermont and upstate New York), but we’re IN VERMONT, and they won’t deliver it to us.It’s also really funny she told me she remembers exactly what she said to him, but that “he came so fast after ordering(he ordered the evening before), and that he came “after lunch”, but he was rushing to get there before they closed at 5.Bad business and communication on their end. I don’t suggest using this company.
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October 2023 by Kathy J. O'Dell
Very friendly, pleasant to talk to and informative! Products looked good quality and well built! Can't wait to get our reclining love seats!!
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August 2023 by Joanne Shedrick
Nice selections. Able to buy off the floor displays. Super friendly and helpful staff.
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July 2023 by Christina Stinchfield
Amazing service, you walk in they greet you, and answer any questions you have. Will definitely come back again.
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June 2023 by Cassandra McDonough
Adam was so helpful. He listened to what my grandmother was looking for and was able to help her pick out the perfect chair.
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June 2023 by Katherine Reitz
Had an amazing experience! Bought an entire living room set here and everyone made the process so easy. Great deals and even better people! We will be back for sure!
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June 2023 by Jennifer Celia
Great service! No pushy sales pitch. Really good prices. And a latte to boot!
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June 2023 by Garret Jacobs
Quoted me a delivery date of June 5 or earlier . June 1 I hadn’t heard anything so I called . Then was given a July date . So they knew the delivery would be 5 weeks late but made no attempt to involve me in this decision or to let me know .
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May 2023 by Keith Andrews
Easy to order online and pick it up in the store! Also if you don't love what you order, you don't have to be stuck with it because they'll sell it there in the store!
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April 2023 by Kelsi Smith
They've made me a customer for life. Never felt so welcomed somewhere and they really helped me solve my furniture problems like professionals. I'll be back as soon as I need more furniture (and a new mattress too!!)
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March 2023 by Whitney Prouty
I'M SO EXCITED! I have been keeping tabs of the website and found exactly what I wanted. My son and I visited the barn yesterday- walked in knowing what we were looking for, was greeted and assisted right away and the gentleman took me right the the couch I BOUGHT! As a single mom, an experience like this is worth celebrating for. Their website is kept updated and is user friendly, the barn is layed out perfectly (and smells like fresh espressos!) I felt zero pressure and the PRICING IS RIGHT.Couch, delivery, move it in, remove my old one, 5yr warranty plan... all for under $950. I love supporting local and will be coming back!
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February 2023 by Guy e Shamir
This place is just awesome! The staff is super helpful and knowledgeable, and extremely friendly.This place is a true gem. We found exactly what we were looking for and the whole experience was just lovely.Don’t see why to shop for a sofa / couch anywhere but here! Would give 10 stars if I could.
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October 2022 by Donna Fraser-Leary
The nicest and most honest staff around! Belinda was very knowledgeable and helped me based on what I needed. I’m only furniture shopping here from now on!
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September 2022 by kim kanios
Had exactly what we wanted. Walked in and purchased within 1/2 hr. Friendly staff. Beautiful furniture. Even took care of my pup outside while we shopped!
