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November 2023 by Mark O'Connell
Fantastic shop. Serious bike peoiple, generous with their knowledge and local info, great selection. Just a terrific local store.
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November 2023 by Maxwell Graj
Dude great bike shop and great service. Flew in for a long weekend from Denver and wanted to get some laps in. They hooked it up with a great Santa Cruz Hightower, clean bike, no issues. And it’s always a plus when the shop guys are a vibe - 10/10 would recommend. Shout out Noah!!
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November 2023 by Kristin Motley
This is the best bike shop-- knowledgable and friendly staff, a good selection of bikes, and repairs done by experienced mechanics. You won't find a better shop!
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October 2023 by Jane Livingston
These folks were amazing! I just got into town and my brake was rubbing and they fixed it at no cost. They were so lovely and willing to help :)
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August 2023 by Walter Oakes
I took my bicycle Bicycle Express in Waterbury to have some work done on it. The work was done within the time required and the staff is outstanding. Must helpful and friendly. There are my go-to bicycle shop.
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June 2023 by Felix Gould
I stopped in on my debut 500-mile New England Tour, and was greeted by smiling faces and courteous staff. What a wonderful resource this is to all of you in Waterbury and Duxbury, Vermont. Thank you, Bicycle Express crew, for getting me back on the road
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June 2023 by Danielle DeLongis
I was really impressed when I went in as they had a great selection of bikes, gear and snacks. Noah and his staff made me feel welcome as a new customer. I was shipping a bike which they were able to do on the next business day. So glad I made the trip.
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May 2023 by Ashley Eaton
Just bought a bike here - and it’s now my favorite bike shop! Stellar crew, great service. Staff were so helpful - answered a ton of questions and helped me select a great bike with amazing components. Special shout out to Noah and Elisa for awesome service!
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May 2023 by Sarah Livingston
The staff at Bike Express knows bikes! Everyone is incredibly knowledgeable and welcoming. And for that reason, this is the only place that I service my bikes. Whether you’re looking for a new bike, gear recommendations, or bike repairs - this is the best bike shop around. Highly recommend!
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May 2023 by Brian Degen
These guys are terrific! I had a bad bike accident and they took my bike right in and had it back to me in no time. Super nice people and the best service you’ll get anywhere! Highly recommended!
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November 2022 by James Westfall
I couldn't of asked for a better experience at Bicycle Express. From ordering to checkout and everything in between I have nothing but amazing things to say. I traveled 5 hrs to get a bike from Bicycle Express, and would do it again in a heartbeat!
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November 2022 by Timothy Burgher
This store rocks! I go in, ask what bike for what type of riding, they say which one, I get it, years of fun!
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October 2022 by Tom Knipe
On the last last day of a 5-day gravel bikepacking trip, my rear brake stopped working. We rolled in just after 10 and they put my bike right in the stand, made repair quickly and had me back out on the road to finish our final epic day. Fast, friendly, knowledgeable. Among the best bike shop experiences I have ever had.
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August 2022 by Lucy Chapin
I did not have a bike problem, but rather a jogging stroller problem. they did not send me away with my big stroller and helped me with kindness and efficiency. We will definitely be back for all of our family’s bike needs!
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March 2022 by Cathy Richardson-Fitzgerald
Love Noah and his shop! Always great service! Thanks for my new bikes (again)!! Will be back…