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July 2024 by Bonnie Chase
The human beings who work there are fine - I’ve had mixed experiences (as with most multi-branch places). But the Fraud Alert system is completely out of control! I do not have access to my money, the Fraud Alert system hijacks my purchases CONSTANTLY, and (of course) when you call you can never get through to someone. You indicate via text AND automatic phone call that it isn’t fraud? They don’t care. You STILL can’t buy what you were trying to buy. I’m trying to build a house and I need to have access to my money, how did I wind up with a third party deciding what I may and may not purchase? This has been a problem for years now, why haven’t they fixed it?! I’m just done with CNBA. They don’t work.
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November 2023 by Carlos Soto
I just wanted to say that the bank is amazing!
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June 2022 by Katherine Weigel
Always friendly and helpful with all my requests and needs!
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July 2020 by William Erno
I made one mistake on my checking account and got 245.00 worth of charges. They wouldn’t even work with me on the fees. I am out of work until July 13 and that was my grocery money that they took. A hometown bank shouldn’t treat their customers like this. Closing my account.
