“I purchased over the phone some pottery at a Stowe gallery that does not ship any of their art. Living in Chicago, I reached out via email to this nearby UPS store to see if they could possibly pick the pottery up, carefully pack it and ship it. John responded within 24 hours that he would be happy to do so. I received the items today, which were securely packed and undamaged. I am thrilled and would recommend this UPS store to anyone wishing to safely ship fragile items. I was super happy that they were willing to pick up the items, too! Totally awesome transaction!”
“I had an amazing experience and can't recommend them enough. A package shipped via them to IL was returned by the FedEx driver because they thought items were damaged. I struggled to locate the package in IL and when I called Pack & Send I learned it was shipped back to them. They were able to file a claim for damages, repackage and ship it back to IL and provided a reduced fee for reshipping. The level of attention and integrity is rare these days. Please use this company for your shipping needs.”