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October 2023 by Jacob W. Patorti
Always the best work! They will be honest and help however they can. Plus Felicia (in the office) is one of the coolest chicks you’ll ever meet!Services: Auto battery replacement
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October 2023 by TJ Furey
Awesome customer service and outstanding work! We never even think about taking the cars anywhere else!Services: Transmission
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September 2023 by Marko O
Very pleasant to deal with. Unfortunately the car was more broken than we realized, but the service and communication was great during this time!Services: Electrical repair
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September 2023 by Michael McGuire
Brought the car in for an inspection.I knew it had a few issues that would have to be fixed, and they fixed them in a timely manner!The car was fixed in a reasonable time for a reasonable price. I’m sure I will be back!Services: Auto exhaust system repair
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September 2023 by Alexi Fairweather
Excellent service,they'd did exactly what I had asked for and were very prompt and super friendly. Will absolutely be using them again; HIGHLY RECOMMEND.Services: Tires
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August 2023 by Luc Derrendinger
The staff at Allen's has consistently been professional and friendly. From routine oil changes to more complicated repairs, Allen's discusses the options and the car's general condition in a clear manner. A loaner car was available for the more substantial work, which was very useful. I have only good things to say.
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July 2023 by Isabel Rodrigues
Came out of state to pick up a used wholesale vehicle and got an initial inspection done at Allen's. Super accommodating, helpful and friendly staff. Reasonably priced for what we had done, and their work matched up with what was found during our in-state inspection. Definitely recommend!Service: Vehicle Inspection
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June 2023 by Virginia Gilman
They replaced the thermostat and ETC sensors, the coolant and gaskets. The car was overheating. Runs great now! I trust Allen’s Automotive with my car!Service: Auto engine diagnostic
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June 2023 by Lisa Wright
Very helpful and knowledgeable folks here! They always find a way to get my vehicle in the shop promptly and to get the issue resolved promptly as well! Thanks.Services: Tires
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May 2023 by Moriah Cutro-Kelly
I don’t often write reviews but felt I had to for Allen’s Automotive. I’ve been a customer for the past 3 years and can say nothing but good things about the automotive services I’ve received, especially from Felicia, who works the desk. She is very knowledgeable and can usually provide me with the correct diagnosis before my car even reaches the mechanic just by using my description (or imitation lol) of the sounds my car is making. She literally always has a smile on her face and provides outstanding customer service each and every time I’m there. Thanks Felicia and Allen’s Automotive!Services: General repairs & maintenance
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May 2023 by Rose Marie Burch
I went with my sister, she was getting her car inspection done, but it didn't pass ,because of 1 friggin tire which had tread on it ,it was ridiculous really , all they needed to do was let her know she needed that tire , she had to pay for the inspection and now has to pay again after she gets a tire. I wouldn't go there ,,I get you need good tires but it was nonsense for not passing it. Exp. For only 1 tire ,,
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February 2023 by Margaret Eisenhauer
I was thoroughly impressed with the service at Allen's. Being new to the Rutland area, I asked a friend for advice on where to bring my car. They highly recommended Allen's so I figured I would give them a shot. Right from the start, scheduling my appointment with Felicia was very easy. I received a reminder the day before my appointment, which was greatly appreciated. When they initially went over my car when it first went into the garage, I was given a complete and detailed list of what I needed to pass inspection and then additional work that could be scheduled later.As promised, my car was ready at the end of the day!I scheduled to have the additional work done the following week, once parts were ordered. Once again, I had my reminder to drop off. And before the end of the day, Felicia called me to say that they needed a little more time and would not leave the shop until my car was done! I felt guilty, because they had to stay late, :0) but very much appreciated that they were true to their word and I was able to pick my car that evening.And they have followed up with me since then to make sure I wasn't having any other issues.So, I highly recommend Allen's Automotive. My Honda has 214,000 miles on it, and I will be entrusting its care to Allen's with the hopes I can get to 300,000!Services: Air & cabin filter replacement
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February 2023 by ronald grande
I have been going to Allen's for a number of years for inspections. Courteous and prompt service. One year, I needed front brakes. The price was good and the service performed then. No problems with my brakes since.Service: Brakes
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February 2023 by Barry Marshall
Was looking for a new repair shop to service and repair my 2nd Gen Tacoma. Asked around and check Yelp and Allen’s Automotive came up 5 Stars which I thought was impossible so I decided to give them a call.Felicia who is the Service Advisor was friendly, professional, and very responsive to all my questions.They were able to get me scheduled in a timely manner, diagnosed, and made repairs as needed.Felicia is an incredible Service Advisor. She is the perfect customer service representative.I was extremely impressed with the level of service, responsiveness, and quality of work.If you are looking for a place to have your vehicle serviced and repaired, Allen’s Automotive is the place!Thanks so much Felicia you are awesome!!Services: Transmission repair
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February 2023 by Sandy W
Always a pleasure to do business with Allen's Automotive. They check over your whole vehicle and let you know if everything is okay. They don't look for unnecessary repairs, they are just looking to make sure everything is safe and up to speed. It is nice to be able to take your car to be repaired and know you are working with honest and dependable people. Work is always done correctly and Felicia is always so nice and friendly.Services: Oil change
