-
September 2023 by Jim H
I love this store and having been going there for years. The staff is particularly friendly. Always have a smile or a nice word to say. It is popular and sometimes can have a line, but it is well worth it. Van't say it enough, GREAT STORE!
-
September 2023 by Chris Houck
I am posting a multi year reviewI have been visiting Lake willoughby ever since I was a little kid. Over the course of that time I have watched this store change hands multiple times. The current store owners are by far the best in the 30 years I have been coming up, hands down.Everyone I have spoken to has been nice.Every morning coffee and pastries are stocked and ready.They have a fantastic craft beer selection, a decent wine selection and a nice liquor section. They do breakfast and lunch sandwiches, they have Giffords ice cream that they try to keep in stock. And one of the nicer things they do that other stored didn't was keep a decent clothing selection in their souvenir room. They do a great job trying to tailor to the summer visitors and they also try to take care of their local regulars. They stock fishing supplies, and try to keep in some of the every day needed foods, (like water, milk eggs, snacks) and toiletries.Great place. I hope it stays around for a long time.
-
September 2023 by Mermaid
We were very disappointed in this store there was very bad customer service, especially by the cashier and also did not get that well treated where you buy sandwiches and wraps We were sad to be treated like that with rude attitude and comments. Sadly, next time we go to Vermont, we will not be stopping by this area. I have heard lots of great reviews, but by the time that we stopped where we disagreed with everybody, I only saw not even a couple of bad reviews, but I am definitely writing one sadly. Food was good but not customer service. I don’t recommend willoughby lake store to you all.
-
September 2023 by lisa baker
Unfortunately I will never visit this store again. It’s a shame because the store itself was cute and had lots of great snack and food options and was conveniently located near the lake but the rude and disrespectful “jokes” of the cashier were unprovoked and unacceptable. We spent close to $100 but looking back we should have walked out without buying a thing after this treatment. Maybe it’s because she knew we were from out of town but if that is how tourists are treated here then I hope they make enough money from locals because I will not be returning on my next visit to the area. Staff could use a lesson in customer service.The area in back of the store was nice with picnic tables to eat at but the trash can was overflowing and surrounded by garbage on the ground and a bathroom other than a latrine for customers would be helpful. Had high hopes for stopping here but will definitely keep on going next time.
-
September 2023 by Elizabeth Utton
Gigi and amanda were amazing. We had the best breakfast sandwiches before setting on a hike and appreciated the inside trail info shared to get us in the right place!!
-
September 2023 by Bruce Moffit
Great steak and cheese with good selection of other snacks and drinks. Staff was extremely friendly and helpful.
-
September 2023 by Quinn Taylor
My husband and I stopped in for breakfast this morning, and Cindy made us the best burritos we've ever had - cooked to order.
-
August 2023 by Lisa Beaudoin
We're vacationing in this area and decided to try their sub and wrap. We ordered the Tuna Melt and it was the worst tuna we've ever had. No flavor, no onions, celery or salt and pepper. I'm learning that I am an amazing cook, better than most places.
-
August 2023 by Helga Lavan
If you forgot your sunscreen on a midsummer day trip to the lake and stop here to pick some up - don’t forget your sunscreen. How does a “lake store” not keep sunscreen in stock in the summertime? Maybe for the same reason the ice cream window was closed. ??♀️
-
August 2023 by JACKANDJILLSMOM
Have been here hundreds of times over the past 25 years. Over the past 2 years, they have gone downhill - FAST. Maple creemee machine is always broken. Employees seem to be angry that they have to wait on you.
-
August 2023 by Jackandjillsmom H.
this used to be a great place. New owners as of a few years ago. Bare shelves, poor service. We just drive by now.
-
July 2023 by Kimi L.
My family entered the store around 4pm today (7/16/23). We are up here celebrating my brother in laws wedding near the lake. The lady at the restaurant area was incredibly rude to my mother in law and myself. We asked about their different pizzas and were met with silence, a serious attitude problem, and then told they did not have the meat to make a certain pizza (which is fine). To be greeted in this way was disheartening and disappointing. No greeting, no acknowledgement of our existence, and met with harshness when ordering food. My mother in law chose to leave this establishment based on how she was spoken to and treated. She had wondered if race was a factor here and I sure hope this wasn't the case. I hope management speaks with these two women on shift during this time. I would never recommend this establishment, restaurant, or store even if it's convenient. I gladly drove twelve miles down the road to the local grocery store.
-
July 2023 by M Allen
The girl working the “ice cream window” was an absolute witch. They were out of literally everything and she was nasty every time you asked what they DID have. This store just needs to close. It’s such a boil to the community.
-
July 2023 by Mark Bustard
made to order sub tasted great. They have a lot of local soft drinks.
-
July 2023 by Jasmine
Adorable little shop with everything you need while at the lake. Sandwiches are just ok, but it's better than nothing!